Quality Assurance (Birmingham)
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
General information
Location
Company description
Curious about what its like to work at Bulten There are those who may only think of us as a manufacturer of fasteners but we are proud to be one of the few leading companies in the global fastener market that takes full responsibility in innovative fastener solutions. We have a strong global presence with cost-effective value-added manufacturing on three addition our being at the absolute forefront of technology and innovation puts us in a strong position as a supplier and partner of fastener solutions to the global automotive industry as well as several other industries such as consumer electronics. Our employees are our greatest asset and their collective knowledge is crucial for Bultens long-term profitability.
Job title
Quality Assurance (Birmingham)
Description and tasks
Role purpose
Review and coordinate customer and internal concerns and complaints in accordance with customer and AIAG requirements. Manage containment and stock at customer Bulten transit etc. Manage customer specific requirements and cascade it down to the business. Support the Sales organization in Quality matters.
Main duties/responsibilities
- QualityControl of non-conforming product & service Raising and tracking of concerns on factories (Bulten and Trading) and sub-suppliers for the raised claims. Ability to travel to Bulten Plants and/or Customer and Supplier Locations in Europe as required
- Corrective & Preventive actions Raising and issuing of 8D/5Y reports or similar dependent on customer requirements
- Manage 8D for the non-conforming product raised by customer/s and internal
- Knowledge of quality related tools (i.e 5 Why fishbone diagram is/ is not)
- Product traceability via internal system (M3)
- Manage containment and inspection for customer and internal related claims
- Mange warranty complaints
- Customer/s portal management for claims and Bulten performance
- Management of internal 8D (Canea system) and to ensure all the criteria within 8D are met
- Understanding and reading of customer drawing (GD&T)
- Understanding of measurement equipment
- Weekly and monthly quality reports in line with KPIs
- Tracking 8D progress and ensuring that KPIs are met
- Manging recharges and updates of the tracker
- Reporting on customer line stops
- Number of complains per customer (CPM)
- Parts per million (PPM)
- Actual quantities of the rejected parts by customer post containment/ validation of product
- Record cost of poor quality (COPQ)
- Customer scorecard management
- Manage Customer Specific Requirements in GUKSA
- Support the Sales organization in Quality matters
- To assist as required with any other reasonable request in line with business needs or customer/client requirements
- Involvement Continues Improvement and relevant project
- Ability to directly interference with the customer
- Chair meetings and report on any quality related issues
- Chair customer visits
- Understanding of quality processes/ procedures
- Daily collaboration with Warehouse/ supplier quality and MP&L regarding quality issues
KPIs of the role
- 8D handling time
- PPM & CPM
- Cost of poor quality
- Re-charge costs
- Line stops
Candidate Profile
Essential
- Problem solving experience
- 5Y/8D experience
- Engineering qualification minimum ONC level
- Computer literate
- Driving Licence
Desirable
- Engineering or similar background
- Knowledge of Microsoft office and ability to populate presentations/ complains statistics
- Knowledge of and adherence to Work Instructions relevant to role
- Knowledge of and adherence to ISO 14001 ISO 45001 and IATF 16949
- Adherence to Bulten core values
- SupportInternal Quality Audits - Review process / procedures in line with TS (IATF) / ISO standards applicable to the customer
- Understanding of Bulten Quality Management System
- Understanding of PPAP documentation
- Understanding and adherence to Bulten Environmental Policy
Our Offer
This is a permanent full time opportunity based at our Spitfire Park Birmingham site.
Monday - Friday 08:00 - 16:00working 35 hours per week
Competitive salary dependant on experience
25 days holiday per annum plus recognised bank holidays
8% non contributory pension scheme paid from day 1
Life assurance policy of 4 x annual salary
Access to Westfield Health Mosaic Cash Plan from 1st of month
Company location
United Kingdom Birmingham
Position start date
02/03/2026
Key Skills
- Test Cases
- SQL
- Quality Assurance
- Agile
- TFS
- Jira
- Software Testing
- Test Automation
- Cucumber
- QA/QC
- SDLC
- Selenium
