Product Manager (Care Mode)
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
About Fullscript
Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas your grit and your care for people.
Join us and shape the future of care.
The Role:
Care Mode is one of the most important bets were making at Fullscript. Its a new kind of care experiencean adaptive longitudinal companion that helps patients stay engaged connected and on track. For practitioners its a powerful way to extend care between visits reinforce clinical guidance and surface meaningful trends that improve outcomes over time.
This is not a feature teamits a transformation team. And as a Product Manager on Care Mode youll play a pivotal role in bringing it to life.
Youll own the end-to-end delivery of key patient-facing initiativeshelping patients follow through on care plans and helping practitioners trust what we ship. Youll work closely with Design and Engineering while also aligning across Clinical Data Marketing and Practitioner teams to coordinate delivery and maintain coherence across surfaces.
This role is for a high-agency delivery-driven PM who thrives in ambiguity creates clarity and moves work forward with momentum. Youll help ensure what we ship is clinically sound patient-centered and scalable for the future.
What Youll Do:
- Lead initiatives from discovery through launch including problem framing scope definition PRDs execution and iteration.
- Drive focused fast-paced delivery cadences with Design and Engineeringgrooming sequencing and making tradeoffs with clarity.
- Translate big-picture strategy into practical measurable product work that reinforces clinical credibility and drives patient follow-through.
- Ship early-stage Care Mode features like check-ins nudges plan reinforcement and lightweight guidance frameworks.
- Support behavior change by designing experiences that reduce cognitive load clarify next steps and adapt to patient context.
- Define success metrics up front and validate them post-launch using tools like Mixpanel and Looker.
- Partner with Analytics to build dashboards and run fast lightweight learning loops that guide future iterations.
- Collaborate with Clinical Product and Practitioner teams to ensure new experiences are trusted safe and aligned across surfaces.
- Work with Marketing and Customer Success to support positioning launch planning and practitioner education.
What You Bring:
- 36 years of Product Management experience with full ownership of feature delivery.
- Strong communication and writing skillsclear PRDs good decisions clean execution.
- Experience shipping mobile-first product experiences (native or responsive web).
- Comfort with product analytics and defining instrumentation.
- Familiarity with experimentation practices and launch safety (e.g. phased rollouts kill switches).
- Background in healthcare or high-trust environments.
- Exposure to behavior change or habit-formation design patterns.
- Experience building digital coaching and engagement systems.
Bonus if you have:
What we can offer you:
- Generous PTO and competitive pay
- Fullscripts RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
Why Join Us
Were building something bigand different. Care Mode is a core part of Fullscripts future and this role is a chance to define what care looks like in the moments between visits. Youll help practitioners scale their care help patients stick to their plans and help make healthcare feel more human.
You arent just shipping features. Youre helping shape the future of how care is delivered.
If that sounds like something youd be proud to work onwed love to talk.
Compensation range
The salary range for this role is between $105000 and $130000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options wellness stipends or other benefits that are part of Fullscripts total rewards package.
Final compensation depends on experience skills and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Why Fullscript
Great work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.
What to Know Before You Apply
Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page. Were not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.
All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.
We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Join thousands on Fullscript in making health last with a platform for personalized treatment planning, active wellness support, and top-quality supplements.
