AVP, Program Risk Management, Financial Crime Investigations, Canada

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The AVP Investigations Program Risk Management is entrusted with establishing and leading the risk pillar within FCI Canada acting as a key executive partner to the VP FCI Canada. This role drives consistency efficiency and compliance across investigative and reporting activities including Suspicious Transaction Report (STR) management regulatory reporting and cross-team quality control. The AVP ensures quality standards are met processes are streamlined and regulatory requirements are consistently applied.

Specifically accountabilities will include:

• Lead the end-to-end management of STR processes ensuring timely accurate and compliant reporting to FINTRAC.
• Provide timely and comprehensive reporting of significant Suspicious Transaction Reports (STRs) to the Chief Anti-Money Laundering Officer (CAMLO) ensuring that material cases are escalated and communicated with appropriate context and analysis.
• Oversee and analyze quality trending across examinations audits and QA results using data-driven insights to identify root causes and drive continuous improvement.
• Develop maintain and optimize process maps in coordination with FCRM pillars for investigative workflows ensuring clarity efficiency and regulatory compliance.
• Serve as the designated owner of investigation standards for Canada ensuring alignment with TDs global policies and regulatory expectations.
• Establish update and communicate investigation procedures ensuring consistency and effectiveness across teams.
• Design and oversee the training lifecycle for investigations staff including onboarding ongoing education and competency assessments to maintain high standards.
• Implement and monitor cross-team quality control measures fostering collaboration and consistency in investigative practices.
• Provide people management leadership by hiring and retaining top talent developing staff and setting high performance standards.
• Participate in system development projects as the subject matter expert for quality outputs of automation and technology initiatives.
• Ensure timely escalation of significant matters to management supporting the VP FCI by raising issues to appropriate governance forums as required.

Skills and Experience:

• Minimum 10 years in roles focused on investigative quality operational risk or compliance in a global financial crime program.
• Demonstrated ability to hire develop and lead high-performing teams set clear performance standards and foster a culture of accountability and continuous improvement.
• Proven track record in designing and implementing centralized quality programs standardizing procedures and driving consistency and efficiency across multiple teams and functions.
• Expertise in regulatory reporting (STR CAMLO) process optimization and quality assurance within financial crime investigations.
• Experience managing quality control sampling calibration and QA scorecards with a focus on reducing silos bottlenecks and operational inefficiencies.
• Ability to develop update and oversee procedures and training programs that support quality standards and compliance objectives.
• Strong collaboration skills working effectively with operations managers technology partners policy and control teams and audit functions to drive program enhancements and agile implementation.
• Proficient in using analytics to monitor quality trends manage feedback and support data-driven decision-making for program improvements.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):