Installation Technician Jr. Data Analyst

Unleash Your Potential

At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.

If this sounds like an environment where you can thrive keep reading!

The Mission

The Leidos Digital Modernization Sector is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations (ISEO) Program. Team members will support end-user technology refresh and system sustainment activities including installation and support of existing and new hardware software and system configurations. Responsibilities include assisting with data analytics functions such as reviewing and maintaining data outputs generating automated portals and dashboards that support the system lifecycle process as well as ensuring the organizations IT infrastructure data is properly captured and maintained for reliably and efficiently. Positions require collaboration in a team environment to meet mission needs and ensure full functionality of customer capabilities.

Primary Tasks

• Perform installation configuration decommissioning and support of customer end-user devices including desktops (thin and thick clients) printers monitors KVMs phones scanners and related peripherals.
• Deploy new hardware and software and perform upgrades to existing systems while ensuring thorough cable management and minimal disruption to business operations.
• Confirm required security posture of all network and endpoint equipment in accordance with DoD and local command mandates updates IOS upgrades and other security requirements.
• Prepare and maintain technical operational and procedural documentation related to systems installation operations and security.
• Support the coordination and scheduling of installation activities to support mission requirements without interrupting customer workflows.
• Work together with technical teams customers and Leidos program and project managers to achieve project and program objectives.
• Support the collection cleaning validation and analysis of data from multiple sources to ensure accuracy consistency and completeness.
• Assist data scientist identify trends patterns and insights to support business and operational decision-making.
• Develop maintain and automate reports dashboards and visualizations using tools such as Excel SQL Power BI Tableau or similar platforms.
• Prepare data summaries metrics and ad hoc analyses in support of senior analysts and stakeholders.
• Perform basic statistical analysis and data quality checks to support reliable reporting.
• Document data sources definitions methodologies and standard operating procedures.
• Collaborate with cross-functional teams to understand data requirements and align analytical outputs with business objectives.
• Ensure data integrity and compliance with data governance security and privacy policies.
• Identify and implement improvements to data collection reporting processes and analytical workflows.

Basic Qualifications

• Familiarity with IT Service Management (ITSM) tools including ServiceNow and Remedy.
• Basic knowledge and understanding of PC and network communications hardware and software in an enterprise environment.
• Knowledge of IT and network security best practices protocols and principles.
• Basic to intermediate technical skills in scripting programming or development tools such as HTML Python JavaScript Java SQL PowerShell and Visual Studio.
• Ability to work independently effectively manage time prioritize tasks and provide accurate reporting.
• Strong verbal and written communication skills to interface with various levels of personnel managers customers and technical team members.
• Established teamwork skills with the ability to collaborate across multiple technical and organizational areas.
• Familiarity with data analytics statistics computer science and business.
• Foundational knowledge of data analysis concepts including data cleaning validation and basic statistical methods.
• Proficient with Microsoft Excel including formulas pivot tables and basic data visualization.
• Basic experience with SQL for querying and manipulating datasets.
• Ability to interpret data and present findings in a clear and meaningful manner.
• Analytical problem-solving and attention-to-detail skills.
• Willingness to learn new tools technologies and analytical techniques.

Education

• Candidate must have a Bachelors degree with 4 years of relevant experience Masters degree with 2 years Associates with 6 years or High School Diploma with 8 years.

Certifications

• Candidate must at a minimum meet DoDM 8140.03 (previously DoD 8570) IT System Admin Intermediate certification requirements (Cloud GICSP SSCP Security CE GSEC or higher). Specific or higher certifications for systems administrators include FITSP-O GFACT CASP CCNP Security or CCSP.

Clearance:

• Due to the nature of the government contracts we support US Citizenship is required.
• Active TS/SCI with Polygraph required for Position OR TS/SCI and willingness to obtain and maintain a polygraph.

Travel:

• Potentially up to 25% worldwide majority in continental U.S.

Desired Qualification:

• 2 years of experience managing teams of IT professionals and/or supporting medium to large scale enterprise environments.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.