Part-Time Office Assistant / Front Window Representative
Location: CATA Administrative Office
Schedule: Part-time minimum 20 hours per week
Reports to: Assistant Executive Director
Safety Sensitive Position: Yes
About CATA
CATA is dedicated to providing safe reliable and efficient public transportation services throughout Crawford Clarion and Venango Counties.
Position Summary
The Part-Time Office Assistant serves as the primary front window and first point of contact for customers visitors and callers. This role provides administrative and clerical support to the management planning and operations team while delivering professional courteous customer service to the public.
Key Responsibilities
-
Serve as the primary front office/front window representative
-
Greet and assist walk-in customers in a professional and respectful manner
-
Answer and route incoming calls using a multi-line phone system
-
Assist customers with bus pass sales and general transit information
-
Review program applications for completeness and accuracy
-
Enter and update client information in Ecolane
-
Provide clerical and administrative support to management staff
-
Maintain breakroom and office supplies
-
Assist with special events and activities as needed
-
Perform other duties as assigned
Qualifications
-
High school diploma or equivalent
-
Two years of office or administrative support experience preferred
-
Proficiency with Microsoft Word Excel Outlook and general computer use
-
Strong communication and interpersonal skills
-
Ability to multitask stay organized and work independently
-
Ability to maintain confidentiality and accuracy in all work
Working Conditions & Physical Requirements
-
Office-based position with frequent interruptions
-
Ability to lift and carry up to 25 pounds
-
Ability to focus on detailed work with minimal errors
-
Flexibility to occasionally work beyond normal hours if needed
Required Clearances
-
Act 34 PA State Police Criminal Clearance
-
Act 151 PA Child Abuse History Clearance
-
Must not appear on applicable federal or state exclusion/preclusion lists
CATA is an equal opportunity employer and will provide reasonable accommodations in accordance with the Americans with Disabilities Act.
Crawford Area Transportation Authority is an EEO Employer - M/F/Disability/Protected Veteran Status
Required Experience:
Junior IC
Part-Time Office Assistant / Front Window Representative Location: CATA Administrative Office Schedule: Part-time minimum 20 hours per week Reports to: Assistant Executive Director Safety Sensitive Position: Yes About CATA CATA is dedicated to providing safe reliable and efficient public transportat...
Part-Time Office Assistant / Front Window Representative
Location: CATA Administrative Office
Schedule: Part-time minimum 20 hours per week
Reports to: Assistant Executive Director
Safety Sensitive Position: Yes
About CATA
CATA is dedicated to providing safe reliable and efficient public transportation services throughout Crawford Clarion and Venango Counties.
Position Summary
The Part-Time Office Assistant serves as the primary front window and first point of contact for customers visitors and callers. This role provides administrative and clerical support to the management planning and operations team while delivering professional courteous customer service to the public.
Key Responsibilities
-
Serve as the primary front office/front window representative
-
Greet and assist walk-in customers in a professional and respectful manner
-
Answer and route incoming calls using a multi-line phone system
-
Assist customers with bus pass sales and general transit information
-
Review program applications for completeness and accuracy
-
Enter and update client information in Ecolane
-
Provide clerical and administrative support to management staff
-
Maintain breakroom and office supplies
-
Assist with special events and activities as needed
-
Perform other duties as assigned
Qualifications
-
High school diploma or equivalent
-
Two years of office or administrative support experience preferred
-
Proficiency with Microsoft Word Excel Outlook and general computer use
-
Strong communication and interpersonal skills
-
Ability to multitask stay organized and work independently
-
Ability to maintain confidentiality and accuracy in all work
Working Conditions & Physical Requirements
-
Office-based position with frequent interruptions
-
Ability to lift and carry up to 25 pounds
-
Ability to focus on detailed work with minimal errors
-
Flexibility to occasionally work beyond normal hours if needed
Required Clearances
-
Act 34 PA State Police Criminal Clearance
-
Act 151 PA Child Abuse History Clearance
-
Must not appear on applicable federal or state exclusion/preclusion lists
CATA is an equal opportunity employer and will provide reasonable accommodations in accordance with the Americans with Disabilities Act.
Crawford Area Transportation Authority is an EEO Employer - M/F/Disability/Protected Veteran Status
Required Experience:
Junior IC
View more
View less