Senior Associate
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Job Location:
Midland, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company:ISN was established in 2001 and is a global leader in contractor and supplier work closely with a variety of household-name clients in the US Canada Europe Australia Latin America and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
The Senior Associate position provides a critical link between customers sales business development and management of client accounts.
Who should apply
- Bachelors degree from an accredited university and/or equivalent work experience
- 2 years work experience in a sales or customer service position
- Proficient computer skills in Microsoft Office applications
- Excellent presentation skills
- Desire to research and communicate with prospective clients
- Solid analytical and problem-solving ability
- Excellent customer service orientation
Responsibilities
- Proactively service and support ISNetworld contractor/supplier and client customers
- Conduct advanced training on ISN products via phone web based and face-to-face meetings
- Participate in prospecting efforts including calls emails and new business meetings
- Prepare present and be able to recap calls with client customers
- Field incoming calls and emails liaison with Contractor Development and troubleshoot problems directly involving client contacts
- Support team members on researching and analyzing key data related to growing the health of client accounts
- Proactively analyze processes and bring forth ideas for continuous improvement
- Research and be able to explain the use of various tools to expand and engage the account
Onsite Requirements:
- Training: 7-weekonsite in-person
- Ongoing: In-person attendance is required Monday through Friday during the first 90 days of employment. During this time certain days may be deemed ok for remote learning as directed by your supervisor and Training Team. After your 90-day review in-person attendance is required 3 days per week and required for certain meetings and tasks (customer meetings team collaboration day ISN events team events performance reviews etc.).
ISN Benefits*
- 100% company-paid monthly insurance premiumsfor employees and dependents
- Medical Dental Vision and Life Insurance
- Employee assistance program
- 4% retirement matching
- Long-Term & Short-Term Disability Coverage
- Paid time off
- 0-1 year 15 day (pro-rated first year)
- 1-5 years 20 days
- 5-10 years 25 days
- 10 years 30 days
- Holidays 13 paid holidays
- Monthly cell phone reimbursement
- Complimentary parking space or monthly reimbursement for DART public transportation
- Team-building activities and events including quarterly kick-off meetings and community volunteer day
- Matching charitable gift program
- Professional development & training opportunities
- Wellness Program: Focuses on community financial mental nutrition physical and social health
- Business casual jeans allowed
Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings events team activities and meetings. Employees are required to be in-person during training and at least 3 days per week on an ongoing basis.
*All benefits are subject to change with notice to the employee
All job offers will be contingent on successful completion of a drug screen and background check.
ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Senior IC
Key Skills
- Business Development
- Organizational Management
- GAAP
- Accounting
- Analysis Skills
- Meeting Facilitation
- Microsoft Powerpoint
- Investment Banking
- Microsoft Excel
- Private equity
- Financial Modeling
- Writing Skills
About Company
ISN is the global leader in contractor and supplier information management. ISN’s contractor management software, ISNetworld, helps Hiring Clients manage the qualification and ongoing monitoring process.
