Data & Operations Analyst

Locations: Fort Myers FL Irving TX or Stamford CT

About the team:

The Global Retention Programs team at Gartner is seeking a talented operations analyst to join our team. The Global Retention Programs team are experts in ensuring that Gartners largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders and also plays a critical role in providing Gartners Operating Committee with regular recommendations insights and opportunities to shape the companys retention and growth strategy.

What youll do:

• Creatively solve open-ended operational problems across all phases of the project lifecycle: understanding business challenges proposing and architecting technical solutions data wrangling & cleaning exploratory data analysis feature engineering model selection and development model validation and model operationalization
• Develop actionable insights that influence delivery of exceptional client service by integrating observations about client needs and internal processes and capabilities. Present insights and recommendations to cross-functional partners.
• Leverage Python and SQL as well as Excel expertise to support the business in analyzing problems; leverage techniques from machine learning/AI natural language processing and statistical modeling to solve challenging business problems.
• Effectively communicate complex technical solutions and analytical results to both technical and non-technical stakeholders ensuring alignment and understanding.
• Collaborate cross-functionally with business stakeholders IT and Project Management teams to design develop and deliver solutions that have a measurable business impact.

What youll need:

• Bachelors degree in Statistics Mathematics Computer Science or a related quantitative field and 4-5 years of data analysis experience; or Masters degree and 2-3 years experience.
• Proficiency in Python (including core data manipulation libraries Pandas/Polars NumPy etc.) and SQL; working knowledge of Excel.
• Experience working with AI tools and APIs to enhance data workflows.
• Demonstrated ability to write and maintain production-quality code for data cleaning transformation and analysis.
• Practical understanding of statistical principles and their applications; practical experience with core statistical modelling/ML methods.
• Ability to thrive in a fast-paced environment managing multiple priorities and delivering high-quality results within established timelines
• Exceptional communication skills with the ability to convey complex technical concepts to diverse audiences and influence key stakeholders and leaders across the organization

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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