Director Security Systems Campus Services

JOB DESCRIPTION:

• Reporting to the Senior Director of Facilities Operations - Campus Services this highly technical position directs the functions of the Access Control and Security Systems Division.
• Will be responsible for developing and implementing the Master Plan Security and Technology Project for Emory University. Plans directs and coordinates the selection installation operation and maintenance of equipment utilized for access control and security purposes.
• Develops implements monitors and ensures compliance with all applicable policies procedures and programs.
• Develops promotes and maintains a high level of security standards and Best Practices by focusing on risk management and implementing strategic security programs with the other Departments that are in Public Safety Oversees the management and maintenance of network-based security camera alarm card access and key lock systems.
• Provides regular reports on tests and functionality of all systems.
• Troubleshoots software and hardware issues; communicates with vendors and technical support for related issues.
• Prepares cost status and justification reports.
• Works closely with the Police Department campuses facilities and major sites across the enterprise to manage security hardware design and product selection.
• Provides managerial oversight (to include contract management service performance and invoice approval) for vendor contracts.
• Directs installation of all access control and security systems and associated devices.
• Monitors progress and quality of installations performed by contractors.
• Directs all aspects of the access control CCTV and alarm systems and the lock shop.
• Serves as Chair of the Electronic Security Review Committee.
• Determines technical requirements and coordinates the preparation of purchase requisitions for access control and security alarm and CCTV systems equipment peripherals and hardware to support system growth additions changes etc.
• Supervises and manages assigned staff.
• Manages the review of and provides direction related to new designs and plans for construction and renovation for compliance with university standards and approvals (doors hardware access control emergency phones and call boxes & CCTV).
• Researches recommends and implements security system upgrades new technologies training opportunities and other steps necessary to maintain the highest levels of proficiency in security and safety.
• Participates in strategic initiatives such as improving security systems policies procedures inventory controls technical documentations etc.
• Maintains documentation of system configuration and device location.
• Maintains access control records and files including requests for access and distribution of keys / cards.
• Develops and maintains a complete inventory of access control and security systems-related equipment.
• Manages access control and security technology maintenance.
• Maintains contact either directly or through subordinate supervisors between employees contractors and vendors to troubleshoot all access control and security systems and address issues.
• Resolves technology service issues in support of the organizations operational management business marketing and strategic planning needs.
• Diagnoses and corrects problems with security systems hardware and software.
• Installs and monitors components for CCTV electronic and keyed access control and intrusion/panic alarm systems.
• Enhances professional skills by attending training sessions workshops/seminars and reviewing published literature.
• Prepares and obtains estimates and invoices for work performed by employees and contractors.
• Directs training of Police Department personnel and other end-users in use of the systems.
• Adheres to internal controls established for the Access Control and Security Systems Division.
• Manages and maintains system audits.
• Manages the access control system open / close scheduling process for facilities based upon individual building schedules and events.
• Performs other related duties as required.
  
  MINIMUM QUALIFICATIONS:
• A bachelors degree in a related field and seven years of progressive responsibility and experience working with electronic security system installation operations maintenance and management including three years of leadership and supervisory experience; OR an equivalent combination of education training and experience.
• Comprehensive knowledge of locks security camera systems card access systems and intrusion alarm systems.
• Familiar with the application of electronic technology to law enforcement.
• Comprehensive skills in the installation operation and maintenance of electronic security systems.
• Knowledge of the evaluation of construction blueprints.
• Familiar with network video recorders and local digital video recorders and familiar with electric lock hardware installation.
• Strong computer skills and a working knowledge of Microsoft Office; must be familiar with the workings of complex computer networks and components; and ability to learn new software for camera and access systems.
• The successful candidate must possess effective communication (both written and oral) and customer service skills; ability to remain calm under stressful situations as well as the ability to handle multiple tasks.
• Prior experience in a college/university setting preferred.
• Low voltage electrical license preferred.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.