Bilingual Mortgage Processing Administrator

WSFS Bank

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profile Job Location:

Bryn Mawr, PA - USA

profile Monthly Salary: $ 37170 - 61065
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Description

At WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportunities and more. We are the regions locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates who make a difference every day for the people businesses and Communities we serve. We Stand For Service is more than part of our name its our mission and our purpose.

The Mortgage Processing Administrator will be responsible for the oversight of an assigned pipeline. This includes but is not limited to overseeing the flow of loans into and out of the Processing Administrators pipelines ensuring that all key milestones are being met ensure the appropriate communication is being provided to internal and external business partners and managing to turntimes to an acceptable level as determined by WSFS Mortgage Management and its regulators. Additionally the Loan Processing Administrator will be accountable for meeting the goals set forth by WSFS Mortgage Management.

Job Responsibilities:

  • Work in collaboration with the Processing Team Manager.

  • Responsible for identifying potential areas for process/procedural improvements and make recommendations.

  • Responsible for collaborating with the appropriate WSFS Mortgage Management to assist in maintaining the department procedure manuals.

  • Perform regular processing pipeline reviews for the processing team.

  • Responsible for ordering third party verifications.

  • Responsible for reviewing loan files to ensure proper documentation is in the file and organized for underwriting.

  • Responsible for tracking KPIs and other critical department metrics are met.

Minimum Qualifications:

  • High School Diploma or equivalent required.

  • Bachelors degree preferred.

  • Bilingual in Spanish is strongly preferred.

  • Experience in fast paced detail-oriented office environment

  • Must have excellent oral and written communications skills as well as excellent customer service skills.

  • Must have the ability to resolve problems quickly.

  • Must be able to make decisions and recommendations on difficult and important issues affecting individual loan transactions within their level of authority.

  • An understanding of residential mortgages is a plus.

Salary Range:

$37170.00 - $61065.00

Individual base pay may vary on additional factors such as the candidates experience job-related skills relevant education geographic location and other specific business and organizational needs.

In addition to base salary WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package which includes medical dental and vision coverage; a 401(k) plan; life accident and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave military leave vacation and other paid time off sick leave in accordance with applicable state laws and paid holidays. Benefit offerings are subject to eligibility requirements legal limitations and may vary based on an Associates location and employment status. For more information about Associate benefits please visit Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.


Required Experience:

Unclear Seniority

Job DescriptionAt WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportuni...
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Key Skills

  • Administrative Skills
  • Time Management
  • Diplomatic Skills
  • Listening Skill
  • Languages Fluency
  • Organizational Skill
  • Pressure Management
  • Discipline Skills
  • Communication
  • Relationship Management
  • Client Services
  • Flexibility
  • IT Skill
  • Orderly Condition
  • Secretarial Skill

About Company

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WSFS has been uplifting the people, businesses and Communities it serves for nearly 200 years, creating a world in which everyone can thrive.

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