Software Associate Business Analyst- Crew Management

About This Role

Company Overview:

CAE is a high-technology company at the forefront of digital immersion delivering software solutions to over 150 airline customers worldwide. We are committed to making the world a safer place through innovation and excellence in flight services.

Why Join CAE

• Meaningful work that drives professional development

• Opportunities to grow within the technology and aviation industries

• Collaborative and high-performance team environment

• Exposure to global airline operations and cutting-edge technologies

Job Summary:

We are seeking a proactive Associate Business Analyst to join our Solutions Delivery team. This role is pivotal in leading the end-to-end implementation lifecycle of Movement Manager and related airline operations systems. The ideal candidate will bridge the gap between business needs and technical solutions ensuring successful delivery adoption and optimization of our products.

Key Responsibilities:

• Lead full solution implementation lifecycle: from Interactive Pilot Assessment (IPA) business process workshops key user training validation testing cutover planning and transition to customer care.

• Act as a Subject Matter Expert (SME) and Technical SME (TSME) during customer engagements workshops and onsite meetings.

• Drive data gathering loading and validation efforts across all implementation phases.

• Install and integrate Movement Manager and associated modules with internal and third-party systems.

• Collaborate with airline operations teams (flight ops crew scheduling dispatch etc.) to streamline processes and enhance system usability.

• Translate business requirements into functional specifications and actionable insights.

• Develop and maintain documentation: business requirements process flows training materials and stakeholder reports.

• Identify and communicate customer best practices to internal solution management teams.

• Ensure solutions meet business needs are delivered on time and are adopted effectively.

• Provide post-implementation support and manage service requests and maintenance issues.

Qualifications and Experience:

• Bachelors degree in Aviation Business Administration Information Systems or related field (Masters preferred).

• 2 years of experience in managing IT application airline operations aviation software delivery or enterprise system implementation.

• Proven analytical and problem-solving skills.

• Good Understanding with SQL UNIX/Linux APIs and Webservices (REST/SOAP JSON/XML).

• Familiarity with cloud platforms (AWS Azure) and integration tools/middleware technologies.

• Familiarity with business analysis tools: SQL Developer Python Power BI/Tableau.

• Understanding of Microsoft Office Suite JIRA Salesforce.

• Excellent written and verbal communication skills; command of a second language is a plus.

• Ability to work independently manage competing priorities and operate under minimal supervision.

• Willingness to travel up to 50% including extended trips (3 weeks) as needed.

• Flexibility to work across time zones.

Position Type

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race color national origin age religion sex disability status protected veteran status or any other characteristic protected by federal state or local CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at .