Residential Wellbeing Student Support Officer

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support social equity skills and employment we are driven to make difference to every student and the community providing lifelong learning skills and research locally regionally and globally.

With University and TAFE campuses in Ballarat Berwick Gippsland and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

You will provide support to residential students by creating a positive learning environment that enhance student mental health and wellbeing. Acting as a positive role model you will collaborate with students to create an activated and harmonious student community and will be responsible for promoting connectedness wellbeing and success.

You will:

• meet regularly with residential students both informally and through formal programs;

• develop and implement wellbeing initiatives and support programs;

• assist residential students to access appropriate support; and

• monitor residential student behaviour and respond to incidents in accordance with local guidelines and University regulations and policy.

About you

You will have a demonstrated student centred approach with professional experience in supporting international students to resolve complex issues and navigate University addition you will have experience working within established policies and procedures under general direction with the ability to apply your knowledge in a structured support role.

You will possess demonstrated:

• experience working collaboratively with young adults to provide personal support and community development programs;

• initiative discretion and judgement in dealing with diverse and complex support to young adults in a residential setting;

• ability to identify concerns to wellbeing in young adults and make effective referrals to appropriate support services; and

• interpersonal and communication skills to build rapport with students and work collaboratively in a multidisciplinary team.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday 8 February 2026

Applicants are required to submit a suitability statement not to exceed two-pages and a resume.

Please note: Interviews may be conducted during the advertising period. Applicants are encouraged to apply early as the University may progress shortlisting and interviews prior to the closing date.

View position description

Federation University is committed to The Circle Back Initiative program whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application please email the Recruitment team or phone. Our position descriptions also list a contact person for job specific inquiries.

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