Food & Beverage Assistant (full time and flexible hours available)

Job Title

Position Food and Beverage Assistant

Reports to: Food and Beverage Manager / Restaurant Manager

Location: Aldwark Manor Estate Aldwark Nr. Alne York YO61 1UF

Hours of work: Flexiable

Benefits:

Apprenticeship and other development opportunities.

Share of gratuities.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years the Hotel has undergone major renovations in the bedrooms restaurant residents lounge sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 24 bedrooms. The leisure facilities opening later this year with the new spa bedrooms and meeting space opening 2026

Our Mission Statement: Never be ordinary in our product quality or people with the aim of being Always Aldwark in meeting our guests and team expectations.

Main duties and purpose of the role:

F&B Assistants need food service and waiting skills alongside excellent customer service skills and the ability to communicate well with guests. F&B Assistants also need excellent knowledge of food preparation and hygiene standards. A successful F&B Assistant candidate will have various prerequisite skills and qualifications that typically include:

• Experience of working in a Bar or restaurant and /or Retail environment
• To ensure Bar checks have been received in the kitchen
• Check Bar tables are correctly laid up according to the standards before any dishes are served to guests
• To ensure tables are cleared in the appropriate manner & time
• To have knowledge of drinks service techniques in order to serve all drinks correctly and to required standard
• To carry out other reasonable duties as deemed appropriate by a Supervisor
• To deal with all customer / guest comments or complaints immediately and pass onto appropriate Supervisor/HOD.
• Excellent service skills including the ability to deliver drinks on trays
• Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
• Ability to work well with other team members and to follow directions from supervisors
• To be responsible for cleaning of equipment in the bar - polishing of glassware etc
• Ability to provide guests with up-to-date information and directions while attending the function
• To be polite and courteous to all guests and visitors to the hotel at all times
• Valid food hygiene certificate from the Food Standards Agency