Senior MSP Engineer Founding Technician
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Job Location:
Palm Coast, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Were launching a new TeamLogic IT office in the Palm Coast area and are making our first technical hire a senior MSP engineer who wants real ownership autonomy and influence in building a managed services business the right way.
As our Senior MSP Engineer you will be the primary technical authority for early clients and play a central role in defining how we deliver managed IT services.
- Serve as the primary escalation point for technical issues across client environments
- Design implement and support SMB IT environments including:
- Microsoft 365 / Entra ID
- Windows Server & Active Directory
- Networking firewalls VPNs
- Backup recovery and security solutions
- Lead client onboarding migrations and infrastructure projects
- Work directly with business owners and end users to understand needs and recommend solutions
- Establish and document technical standards processes and best practices
- Select configure and optimize MSP tools (RMM PSA documentation)
- Help shape the future team structure and mentor additional technicians as we grow
- Participate in on-call support on a limited reasonable basis (shared as the team grows)
This role is a strong fit if you:
- Have significant MSP experience supporting multiple SMB clients
- Have been the person teams escalate to when problems span systems
- Enjoy working without heavy layers or bureaucracy
- Are comfortable being hands-on while also thinking strategically
- Want to grow into a technical lead or management role over time
- Prefer ownership and trust over rigid job boundaries
- 5 years in IT with meaningful experience in an MSP environment
- Strong hands-on experience with:
- Microsoft 365 Azure AD / Entra ID
- Windows Server & Active Directory
- Virtualization (VMware and/or Hyper-V)
- Networking firewalls VPNs security fundamentals
- Familiarity with MSP tooling such as RMM PSA and documentation platforms
- Certifications are a plus but real-world MSP experience matters more
- Mix of remote work and on-site client visits
- Local travel to client sites as needed
- Flexible schedule with a focus on outcomes not clock-watching
- Early-stage fast-moving environment where your input matters
- Competitive salary based on experience
- Performance-based incentives as the business grows
- Clear path to increased responsibility and leadership
- Opportunity to help shape benefits processes and team culture as we scale
- Support for professional development and certifications
This is not a role where you stay in your lane. Its a chance to:
- Be trusted as the technical authority
- Influence decisions from the start
- Build something durable and well-run
- Grow with the business rather than outgrow it
We offer a dynamic and supportive work environment where your contributions are valued and your professional growth is encouraged. At TeamLogic IT youll have the opportunity to work on diverse and challenging projects enhance your technical skills and make a meaningful impact on our clients businesses. If you have a strong IT background a problem-solving mindset and a passion for innovation youll thrive in our fast-paced ever-evolving industry. Our team is driven by a commitment to expanding boundaries leveraging expertise and delivering smart solutions. As part of a local office youll also benefit from the collaboration and support of a vast network of technicians across North America.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
Senior IC
Key Skills
- Computer Operation
- Computer Skills
- Generator Repair
- Military Experience
- Mechanical Knowledge
- Commercial Driving
- HVAC/R
- Ftp
- Schematics
- Maintenance
- Medical Imaging
- Troubleshooting
About Company
TeamLogic IT is a nationwide network of businesses that provide comprehensive computer-based services for managing information technology.
