IT Program & Project Management Consultant

Job Track Description:

• Requires formal education and relevant expertise in a professional sales or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self-guided.
• College or university degree required.

General Profile

• Requires specialized depth and breadth of expertise.
• Uses best practices and understanding of business challenges to improve products or services.
• Solves complex problems and takes a new perspective on existing procedures.
• Self-starter requiring guidance in only complex situations.
• May lead functional teams or projects.
• Progression to this level is typically restricted based on business requirements.

Functional Knowledge

• Requires a comprehensive understanding of concepts within own field.

Business Expertise

• Interprets business challenges and recommends best practices to improve products processes or services.

Impact

• Impacts the achievement of customer operational project or service objectives.
• Work is guided by functional policies.

Leadership

• May drive functional teams or projects with moderate resource requirements risk and/or complexity.

Problem Solving

• Guides others to solve complex problems.
• Uses sophisticated thinking to exercise judgment and identify innovative solutions.

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Responsibility Statements

• Manages and delivers complex projects or programs in alignment with client expectations and business needs.
• Manages department or cross-functional teams focused on the delivery of projects.
• Plans and directs schedules as well as project budgets.
• Organizes interdepartmental meetings and communication to ensure project/program completion.
• Directs the activities of project support staff project managers and sub-contractors.
• Ensures resources are allocated and maintained to facilitate successful project completion.
• Assigns and monitors work of technical team members providing support and interpretation of objectives.
• Manages priorities between projects or in a program that requires critical thinking and complex problem-solving.
• Leads and communicates project scope goals and responsibilities to the project team
• Establishes clear stakeholder expectations and complex requirements.
• Develops and maintains reporting procedures.
• Monitors performance in project and program control activities.
• Develops and distributes reports related to project activities general project management and financial issues.
• Performs other duties as assigned.
• Complies with all policies and standards.