Technical Program Manager, Enterprise Readiness

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the Role

As a Technical Program Manager for Enterprise Readiness you will define and execute the cross-functional programs that systematically eliminate enterprise adoption barriers and accelerate adoption for Anthropics largest customers. You will lead strategic initiatives spanning product readiness operational maturity security and compliance and GTM enablement that are essential to Anthropics ability to win and retain enterprise business at scale.

This is a very senior TPM role requiring executive presence strategic vision and the ability to drive transformational programs across Product Engineering Security Legal Finance and Go-to-Market teams. You will be responsible for building the programmatic foundations of Anthropics enterprise operating modeldriving accountability across a comprehensive Enterprise Readiness scorecard coordinating steering committee cadences and ensuring that DRIs across the company are executing against shared enterprise goals.

This role demands someone who can navigate ambiguity across multiple organizations drive alignment among senior leaders with competing priorities and translate complex enterprise requirements into actionable programs with clear milestones.

Responsibilities:

• Own the Enterprise Readiness program end-to-end Define and drive the strategy roadmap and execution of cross-functional initiatives that close enterprise product operational and GTM gaps. Maintain and evolve the Enterprise Readiness scorecard across all dimensions (Security & Compliance Platform Reliability Admin Controls Data Governance Support Operations Billing and more)
• Translate top customer asks into executable programs Partner with GTM to prioritize the highest-impact customer requests and map them to product roadmaps with clear delivery timelines
• Drive competitive parity analysis and roadmap prioritization Work backwards from competitor capabilities to identify gaps build roadmaps and ensure leadership has visibility into where we stand vs. the market
• Coordinate complex multi-team initiatives Manage programs that span Product Engineering Security Legal Finance and GTM requiring careful sequencing dependency management and organizational change
• Drive deal cycle efficiency Partner with GTM to audit and streamline processes that slow enterprise deal velocityfrom vendor onboarding questionnaires to contract redlines
• Stand up Enterprise Support capabilities Coordinate the launch of premium support tiers with 24/7 coverage contracted SLAs and new support channels
• Lead stakeholder communication and executive reporting Prepare regular status updates communicate program health to leadership and escalate blockers that require executive decision-making
• Build program structure for emerging enterprise requirements Create program charters establish roles and timelines develop communication strategies and define success metrics for nascent initiatives identified through customer feedback or competitive analysis

You may be a good fit if you:

• Have 10 years of experience in technical program management with a track record of successfully delivering complex cross-functional programs that span multiple organizations
• Have experience driving enterprise readiness go-to-market operations or platform/infrastructure programs at a high-growth company
• Possess deep understanding of enterprise requirements including security frameworks (SOC 2 ISO 27001 FedRAMP) compliance certifications (HIPAA GDPR) and platform capabilities (SSO SCIM CMEK data residency)
• Excel at translating between technical teams product leadership and GTM stakeholders making complex tradeoffs understandable across audiences
• Have experience managing programs that require organizational change and working through others rather than direct authority
• Can thrive in ambiguous situations bringing structure to complex challenges with competing priorities and limited resources
• Have strong organizational skills and can manage multiple parallel workstreams effectively across distributed teams
• Have a data-driven approach to program management using metrics and scorecards to measure progress and drive accountability
• Are comfortable operating at a fast pace where priorities shift based on customer feedback and competitive dynamics
• Have excellent written and verbal communication skills with the ability to influence without authority and drive alignment among senior leaders
• Are passionate about Anthropics mission and interested in the challenges of bringing frontier AI capabilities to enterprise customers safely

Deadline to Apply: None applications will be received on a rolling basis.

Logistics

Education requirements: We require at least a Bachelors degree in a related field or equivalent experience.

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Your safety matters to us.To protect yourself from potential scams remember that Anthropic recruiters only contact you addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money fees or banking information before your first day. If youre ever unsure about a communication dont click any linksvisit for confirmed position openings.

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage:Learn aboutour policyfor using AI in our application process