Forward Deployed Product Manager
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Job Location:
Palo Alto, CA - USA
Yearly Salary:
$ 170000 - 280000
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.About the Role:
Glean is building the future of workwhere every enterprise becomes AI-native. As a Forward Deployed Product Manager youll be at the forefront of this transformation owning the end-to-end success of our most strategic customers AI journeys.
This role is for builders who thrive at the intersection of strategy technology and customer impact. Youll own a portfolio of customers lead discovery to uncover transformative use cases design and ship AI agents that handle thousands of workflows daily and become a trusted voice shaping both your customers AI roadmaps and Gleans product direction. You wont just adviseyoull build deploy and scale solutions that fundamentally change how enterprises work.
Forward Deployed Product Managers at Glean are mini-GMs of their customer portfolios. Youll have the autonomy to identify high-value problems architect elegant solutions drive adoption at scale and directly influence our product roadmap based on real customer needs. Working alongside our forward-deployed engineers youll collaborate closely to rapidly build and iterate on customer solutions bridging strategic vision with technical execution. This is the role for future founders product leaders and business unit executives who want to shape the AI-native enterprise from the ground up.
You will:
Lead discovery build & ship production AI agents
- Conduct use case discovery to identify high-value opportunities for AI across the enterprise
- Design build and optimize enterprise-grade AI agents on Gleans platform handling thousands of daily interactions
- Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions
- Write and test prompt logic configure agent behaviors and iterate based on real performance data
- Take full accountability for customer outcomes from discovery through scaled adoption
- Serve as the trusted AI advisor to C-suite stakeholders shaping their multi-year transformation strategies
- Drive measurable business impact and identify expansion opportunities across the organization
- Become a key source of customer insight guiding our long-term product roadmap
- Partner with Engineering Product and Design to scope and prioritize features that unlock customer value
- Represent Glean externally through presentations demonstrations and thought leadership
Required:
- 5 years of experience blending business and technology in customer-facing rolesproduct management strategy consulting solutions engineering technical program management or founder experience
- Deep technical acumen: You can shape AI agent architectures understand code (Python SQL or similar languages) debug why an agent isnt working and collaborate fluently with engineers on implementation details. Youve shipped working AI solutions not just slide decks
- Builder mentality: Youve demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes
- Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience
- Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive guided experiences
- Operational excellence: Proven ability to manage multiple complex high-visibility projects simultaneously while maintaining quality and meeting commitments
- Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it
- Technical degree (CS Engineering Math) or MBA from a top program
- Experience at leading consulting firms tech companies or investment firms
- Experience in one or many of the following industries: automotive & manufacturing industrials retail & CPG financial services telecom technology / SaaS
- Track record driving technology adoption across large organizations
- Data analysis skills: defining success metrics evaluating outcomes iterating on quantitative feedback
- This role is hybrid (4 days a week in one of our SF Bay Area offices)
The standard compensation range for this position is $170000-$280000 annually plus equity. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race
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Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
