Product Manager

Reforma - Mexico

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Responsibilities
In this role youll manage the successful development and implementation of product initiatives in support of Western Unions business development growth objectives

Integrate local partners into Western Unions platform to provide: Correspondent Banking Bill Payments Mobile top ups and Lending by forming partnerships defining contracts and setting integration requirements to improve value customer satisfaction reliability and cost-efficiency.
Ensure Tech teams implementation of front-end and back-end integrations and configurations.
Document workflows and SLAs to strengthen partnership management.
Manage sprint delivery and coordinate QA.
Manage budget and P&L to meet financial targets.
Ensure timely accurate payment processing.
Oversee partner accounts for reconciliation.
Track metrics and optimize payment solutions.
Coordinate feature releases.
Responsible for managing various aspects of each product initiative including risk mitigation distribution business requirements product roadmap and project approvals.
Leading local cross functional teams in support of implementing product initiatives including internal external and third-party resources.

Role Requirements

To be successful in this role you will have 5-7 years of relevant experience preferably in Remittance Retail Banking Digital Payments Mobile Money and other financial services.
You have a good understanding of the financial services markets or retail and digital operations and an understanding of todays technological standards
You exhibit high energy and show enthusiasm to get into actions to drive the business and get results willing to step in even outside business hours in case of service issues; ability to multi-task and handle pressure in a high energy environment will be a key success factor
You are familiar with pricing strategies can influence decisions and are good at negotiation and have a good understanding of the digital business.
You can communicate well and able to bridge the gap between global styles of business practices.
Background in managing direct and cross-functional teams.
English proficiency is a must.

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few ( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Mexico- specific benefits include:

Grocery voucher.
2 personal days off.
Savings fund.
Insurance for Major Medical Expenses Vision Dental.
Online medical insurance 24/7.
Special days for marriage or concluding an academic degree.

Other Details

As part of the application process all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

#LI-GV1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Required Experience:

Role ResponsibilitiesIn this role youll manage the successful development and implementation of product initiatives in support of Western Unions business development growth objectivesIntegrate local partners into Western Unions platform to provide: Correspondent Banking Bill Payments Mobile top ups ...