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Senior Design Program Manager UX Design

About the Role

Our UX Design Program Management team is seeking a Sr. Design Program Manager to work with designers engineers product management and other program managers leading Design initiatives and projects throughout the planning design and development lifecycle. As a Design Program Manager your emphasis will be on planning and prioritization of design outputs resource management schedule tracking mitigating project risks and collaborating with leads to deliver innovative solutions across work streams.

What Youll Do

A Subject Matter Expertise in Design: You will strategically drive the process while collaborating with designers writers and researchers. You will integrate multiple workstreams - championing accessibility integrating deeply with design systems and ensuring design excellence through engineering handoffs and QA.

A Trusted Partner: Teams you work with will see you as their reliable and trusted partner acting as an advisor and as their design operations point of contact. You will partner with design leadership and cross-functional teams to establish roadmaps and maintain them through understanding business priorities and cultivating strong relationships across the organization.

Be a Collaboration Motivator: You will successfully collaborate with design leaders designers product managers researchers engineers and other design program managers. You will be a multiplier who inspires and motivates others to do their best work.

Champion Design Excellence: You will cultivate design thinking plan & lead workshops and advocate for user-centered design. You will continuously refine operational processes strengthen feedback and learning loops and drive consistency across the design teams in your domain.

Driver of Delivery: You will balance problem-solving with operational execution to strengthen the team and end product. You will own strategic artifacts and drive initiatives/programs to ensure the team is deeply connected to the broader business context. Within your domain you will anticipate bottlenecks provide issue management drive prioritization and planning support resource management and program tracking to support cross-discipline teams in delivering design excellence.

About You

You succeed at the intersection of design and process! Passionate about crafting systems that improve how teams collaborate. You understand Design and what Designers need to be successful. You are a strategic partner to driving the work not just the process. You know that Design Operations is more than tools and tracking - its about developing solutions that get to the root of the problem!

Qualifications

• 6 years of design program management experience in technology and creative environments

• Strong communication with the ability to articulate design and technical requirements clearly and develop strategic comms to various partner groups

• Track record of delivering large-scale design programs and projects preferably working in partnership with product engineering and technical program managers

• Experience working in continuous delivery environments where the pace is fast and priorities can shift quickly

• Passion for user experience and design with an understanding of the product development process

• Experience raising issues anticipating and making trade-offs balance the business need versus other constraints and improve business benefit while building exceptional user experiences

• Experience working across multifaceted problem spaces and ask the right questions to arrive at better solutions with broader business priorities in mind

• Relationship and trust building develop strong partnerships to guide inform or support efforts; demonstrate collaboration curiosity humility and positivity and possess strong conflict resolution with a diverse range of partners

• You model a growth mindset by actively seeking feedback and delivering feedback to others in a clear supportive and constructive way that supports shared success.

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.