Director – Resident Life & Housing Operations

The anticipated hiring range for this position is $80000 to $90000. Hiring offers will be determined based on the final candidates qualifications and experience. The recruiter can share more information about what the anticipated hiring salary would be based upon your specific qualifications during the selection process. This role offers optional employer-provided on-campus housing. Acceptance of the housing benefit will result in a decrease in the hiring salary range.

The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees dental insurance vision insurance life insurance short and long term disability insurance retirement savings plan with high employer contributions a generous paid time off program and more!

As the benefits package at the CIA results in a significant value above the base hiring salary for this position we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.

POSITION SUMMARY

The Director Residence Life and Housing Operations plays a pivotal role in enhancing residential experience for approximately 1800 students fostering a vibrant living-learning environment that supports academic excellence personal growth and professional development. The Director provides leadership in programmatic and community-building initiatives oversees five professional staff and ensures a supportive and inclusive residential community. The Director provides strategic leadership and programmatic oversight for residential experience and works closely with the Housing Operations to ensure assignments room changes or occupancy management are supported and aligned with residence life priorities while maintaining a primary focus on student development community standards and staff leadership.

ESSENTIAL RESPONSIBILITIES

Leadership and Administration

• Provide strategic direction for the residence life program ensuring alignment with the CIAs mission and core values.
• Supervise develop and evaluate four Resident Directors and one Area Coordinator to maintain a high-functioning and cohesive team.
• Collaborate with the Housing Operations to support housing-related operational processes.

Student Engagement and Development

• Oversee the recruitment selection training and development of Resident Assistants (RAs) cultivating student leaders who can build strong residential communities.
• Create and implement residential programs that foster community personal development and professional growth.
• Serve as a resource and advocate for residential students ensuring their needs and concerns are addressed promptly and effectively.

Crisis Management and Conduct

• Participate in the on-call rotation with other Deans providing leadership and support during emergencies.
• Work with the Office of Student Conduct to address student conduct issues within the residence halls.

Operational Oversight

• Monitor the housing system (StarRez) to ensure an accurate account of student information and housing assignments.
• Review room changes in StarRez and assist Residence Life staff members in aligning with the room change process twice a semester.
• Coordinate the opening and closing of residence halls each semester ensuring efficient and effective processes.
• Partner with facilities and other campus departments to maintain safe clean and well-functioning residential spaces.

Staff Development and Training

• Develop and lead training initiatives for residence life staff to enhance skills in community development conflict resolution and crisis management.
• Promote ongoing professional development opportunities to ensure staff remain current on best practices in residence life and higher education.
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

• Masters degree in Student Affairs Higher Education Administration or a related field.

Experience:

• A minimum of five (5) years of experience in a leadership role within Student Affairs.
• Minimum of two (2) years of experience work in residential life/housing experience.
• Demonstrated success in supervising and developing professional staff.

PREFERRED QUALIFICATIONS

• Experience at a specialized or small college particularly in culinary hospitality or professional education.
• Experience with StarRez the colleges housing record system and/or familiarity with housing management software and residence life assessment tools.
• Knowledge of best practices in diversity equity and inclusion in a residential context.
• Knowledge of best practices for living-learning communities.

REQUIRED SKILLS

• Excellent communication and interpersonal skills.
• Strong computer experience which must include abilities to work effectively with MS Office suite products i.e. Word Excel PowerPoint.
• Ability to use sound judgment and discretion in handling sensitive issues with confidentiality and discretion.
• Working knowledge of the philosophy of student development theory.
• Ability to work in a team-oriented division at a small college environment.
• Strong interpersonal and communication skills with a commitment to fostering an inclusive community.
• Ability to manage multiple priorities and thrive in a dynamic environment.

WORKING CONDITIONS

• Ability to work nights and weekends as required by business needs.
• Ability to work a flexible schedule when required including rotating on-call evenings and weekends.
• Regular work required the ability to use a computer for extended periods of time sometimes in excess of eight (8) hours per day.

Required Experience:

Director