Front Desk Ops Associate

FIRST IMPRESSIONS MATTER

Seeking a Friendly Hyper-Organized Operator to Keep Our Office Running Smoothly & Our Guests Feeling Welcome

Role: Front Desk Operations Associate (Front Desk & Office Administration)

Location: Los Angeles CA (Fully On-Site)

Compensation: $2025/hour (non-exempt overtime eligible) benefits

Reports to: Human Resources Director (with close partnership across People & Ops)

About TubeScience

TubeScience is a performance growth engine that helps brands scale through data-driven creative and media execution. We partner with leading brands to create test and scale video across platforms like Meta TikTok YouTube Snapchat and more.

Our culture blends creativity speed and operational excellence and our LA office is the physical hub where that energy comes to life. This role is essential to keeping that environment welcoming organized and running at full speed.

The Role

Were looking for a Front Desk Operations Associate to be the front-of-house anchor for our Los Angeles office.

Youll own the front desk guest experience mail intake and day-to-day office execution making sure employees candidates vendors and visitors all feel supported the moment they walk in the door.

This is a fully on-site role that combines traditional reception duties with hands-on office and administrative support. If youre organized service-minded and thrive in a fast-moving environment this role puts you at the center of daily office life.

What Youll Do

Front Desk & Guest Experience

• Greet and check in guests candidates vendors and clients with a warm professional presence

• Serve as the first point of contact for the LA office

• Manage the reception inbox phones and visitor inquiries

• Coordinate building access badges and visitor logs

• Keep the reception area polished organized and guest-ready at all times

Mail Intake & Physical Administration

• Receive log sort scan and distribute incoming mail daily

• Digitally route HR legal and finance correspondence

• Support intake of government and compliance-related mail (EDD leaves etc.)

• Schedule outgoing mail and courier pickups

• Maintain clean organized digital and physical records

Office & Kitchen Operations

• Set up and maintain the morning coffee station

• Restock kitchen supplies throughout the day

• Track inventory and assist with ordering

• Put away grocery deliveries and keep shared spaces organized

People & Admin Support

• Prepare new-hire swag and onboarding materials

• Support onboarding day logistics and interview scheduling as needed

• Update slides or materials for All Hands meetings

• Assist with Dropbox Sign and light administrative tasks

• Coordinate employee milestone gifts (birthdays new babies etc.)

Facilities & Operations Support

• Partner closely with Facilities & Operations on daily execution

• Assist with vendors deliveries and service visits

• Flag maintenance safety or facilities issues quickly

• Help ensure meeting rooms and shared spaces are set up and ready

Who You Are

02 years of experience in front desk office admin hospitality or support roles

Friendly professional and service-oriented communicator

Highly organized with strong attention to detail

Comfortable juggling multiple tasks in a busy office

Reliable punctual and proactive

Comfortable with Google Workspace Slack phones and basic office tech

Experience with mail handling scanning or front desk tools is a plus

Why TubeScience

Youll be the face of a fast-growing creative company

Youll play a visible trusted role in daily office life

Youll work closely with Facilities Operations and People teams

Youll join a respectful collaborative high-energy workplace

Benefits

Medical Dental & Vision coverage

Flexible PTO & paid holidays

Paid Parental Leave

401(k) with employer support

Overtime eligibility in accordance with CA law

If you love keeping things organized helping people feel welcome and being the glue that holds an office together wed love to meet you.

Apply here >>