Hiring for Insurance Brokering
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Title : TL/TM
Team Leader:
Key Responsibilities
- Lead a team of Associates/SMEs delivering PL CL and EB processes such as New Business Renewals Servicing Endorsements Certificates Billing and Carrier Coordination.
- Monitor daily workflow allocation queue management operational dashboards WFM inputs.
- Ensure compliance with licensing restrictions process controls QA audit standards.
- Conduct RCA for quality issues and drive continuous improvement initiatives.
- Provide performance coaching conduct monthly reviews and manage skill upgrades.
- Coordinate with PMO WFM Training QA and Tech teams during transition and steady state.
Required Skills / Experience
- 58 years overall with at least 24 years leading insurance broking teams.
- Strong crossline expertise in Personal Lines Commercial Lines Employee Benefits.
- Ability to manage multilocation or hybrid ODC models.
- Familiarity with transition metrics capacity models and SLA frameworks.
Required Skills:
Insurance brokering Personal Lines Commercial Lines Employee Benefits
Required Education:
Graduate
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
