Intake Specialist Graveyard Shift
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Job Location:
Pomona, CA - USA
Hourly Salary:
$ 17 - 18
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low-income housing program as well as drug and alcohol rehabilitation. Learn more at .
PAY RATE: $17.76 - $18.69 Per Hour
BENEFITS: VOALA offers competitive medical dental vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Intake Specialist is the initial contact with the potential client seeking supportive services. This position is responsible for intake processes including intake assessments roster reporting bed management potential exit reporting while remaining in compliance with ethical standards of care including HIPAA supporting clinical efforts through use of motivational interviewing de-escalation and crisis intervention techniques.
DUTIES AND RESPONSIBILITIES
- Completes intake and assessments on all new participants.
- Monitors status of bed availability
- Greets clients guests and visitors; assigns client to a case manager and directs clients to appropriate support staff.
- Assists clients with obtaining case management benefits and Worksource services as well as other shelter services; assists with necessary paperwork.
- Responsible for keeping records of incoming clients in logs and HMIS system maintaining client file confidentiality.
- Assists clients with clothing needs; distributes meals and meal tickets to clients.
- Prepares and generates daily reports; analyzes data and prepares special reports as needed.
ESSENTIAL DUTIES:
- Intake and Assessment monitors bed availability conducts intake refers clients to appropriate staff
- Assists case management efforts
- Data entry and report generation
- Other duties as required and is subject to change at any time.
- Assisting clients dress for job seeking meal distribution
Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications.
EDUCATION:
- High School Diploma or GED
EXPERIENCE:
- One year experience as an Intake Worker or related social services work.
PREFERRED QUALIFICATIONS:
- Associates Degree in social services related discipline.
- Experience serving the homeless or providing service to Veterans.
- US Armed Forces Veteran
- Familiarity with HMIS
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment.
Required Experience:
IC
Key Skills
- Quality Analysis
- Facility
- ISO
- Inventory Levels
- Root cause Analysis
- Shift operations
- General Maintenance
- Daily Operations
- Supervision
- Analysis
- PLC
- Safety Standards
- Quality Standards
- Time management skills
- Troubleshooting
About Company
Volunteers of America Los Angeles (VOALA) was founded on the core belief in the potential of every person, no matter the circumstance. At VOALA, it’s our job to make sure that potential is realized. Encourage positive development. Promote self-sufficiency. Foster independence.
