Senior Technology Analyst (ISD25011)
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Job Location:
Salary:
Experience Required:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
- Bachelors degree in information systems computer science accessibility/UX communications public
- administration or a related field OR equivalent experience.
- 5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g.
- CMS intranet web publishing digital documents/workflows).
- 3 years of hands-on experience with digital accessibility work (testing remediation governance) aligned to
- WCAG 2.1 Level AA (or higher) and Section 508 principles.
- Demonstrated experience leading work across multiple stakeholders (business owners comms/content teams
- IT legal/risk/compliance) including setting standards and driving adoption.
- Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures:
- headings color contrast link text tables forms images/alt text captions/transcripts keyboard navigation).
- Content lifecycle governance: templates publishing rules review cycles versioning retention and approval
workflows. - Content formats: HTML pages and office/PDF documents (Word PDF PowerPoint) and how accessibility differs across them.
- Ability to perform accessibility evaluations write clear findings and create prioritized remediation plans.
- Ability to translate accessibility requirements into practical content standards and repeatable templates.
- Ability to write and maintain documentation (SOPs job aids checklists) and deliver training.
- Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove Browser stack PDFix tools or equivalent).
- Manual testing (keyboard-only navigation screen reader validation at a basic level).
- Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools).
- Experience supporting audits compliance reporting or formal review processes (internal controls risk tracking corrective action plans).
- Familiarity with one or more CMS platforms (e.g. SharePoint Drupal WordPress etc.) and typical publishing workflows.
- Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and
- communicate fixes (not a developer requirement but senior analysts should be able to read the problem).
- Proven ability to lead (not just participate): facilitate working sessions manage a backlog of fixes track
- compliance progress and report status/risks.
- Strong communication skills: can explain accessibility issues to non-technical content owners in plain
- language and provide actionable detail to technical staff.
- Manage automated and manual accessibility testing processes.
- Provide development guidance for semantic structure ARIA and keyboard support.
- Plan and execute accessibility testing across web mobile PDF and kiosks.
- Experienced at establishing and maintaining effective working relationships with those contacted in the course
- of the work.
- Excellent understanding of information architecture web design usability and accessibility.
- Recent experience within government agencies or public-sector bodies with projects of a similar type.
Required Skills:
Ability to perform accessibility evaluations write clear findings and create prioritized remediation plans. Ability to translate accessibility requirements into practical content standards and repeatable templates. Ability to write and maintain documentation (SOPs job aids checklists) and deliver training. Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove Browserstack PDFix tools or equivalent). Manual testing (keyboard-only navigation screen reader validation at a basic level). Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools). Experience supporting audits compliance reporting or formal review processes (internal controls risk tracking corrective action plans). Familiarity with one or more CMS platforms (e.g. SharePoint Drupal WordPress etc.) and typical publishing workflows. Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and communicate fixes (not a developer requirement but senior analysts should be able to read the problem). Proven ability to lead (not just participate): facilitate working sessions manage a backlog of fixes track compliance progress and report status/risks. Strong communication skills: can explain accessibility issues to non-technical content owners in plain language and provide actionable detail to technical staff. Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures: headings color contrast link text tables forms images/alt text captions/transcripts keyboard navigation). Content lifecycle governance: templates publishing rules review cycles versioning retention and approval workflows. Content formats: HTML pages and office/PDF documents (Word PDF PowerPoint) and how accessibility differs across them.
Required Education:
Bachelors degree in information systems computer science accessibility/UX communications public administration or a related field OR equivalent experience. 5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g. CMS intranet web publishing digital documents/workflows). 3 years of hands-on experience with digital accessibility work (testing remediation governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principle
Company Industry
IT Services and IT Consulting
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
