EHS Professional

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar youre joining a global team who care not just about the work we do but also about each other. We are the makers problem solvers and future work builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

OurProduct Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. We touch nearly everyelement of the services value stream. PSLD is responsible for Aftermarket Parts DistributionofCat Parts Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities technology and operational excellence.

The EHS Professional serves as a global EHS leader to drive Safety Leadership & Culture improvement leveraging Human & Organizational Performance (HOP) reduce Serious Injury & Fatality (SIF) exposure and elevate EHS capability across 22 worldwide facilities. This role is an experienced individual contributor who partners closely with Operations Engineering and site EHS teams to strengthen safety leadership skills system reliability enhance compliance and reduce exposure to life altering highenergy risks.

Additional Information:

• Location: Morton IL (United States)
• Required Travel: Up to 60% - 2-3 days a week (Domestic International)
• Relocation Assistance Offered: Domestic
• US Work Sponsorship Offered: None

What You Will Do:

• Presenting service operations performance and progress regularly indicating areas of opportunity and support needs to Director of Distribution Region Managers and Industry Partners. some department managers.
• Conducting service assessments and developing action plans to meet desired results including but not limited to Differentiated Dealer Capability Program developing the District Field Reps to become independent in this area.
• Coaching and mentoring District Field Reps and Dealer Service Personnel in the areas of service operations including but not limited to:
  • Capacity and Capability analysis including technicians by industries skill level and facilities
  • Service Administration: work order management resources scheduling service letters and warranty administration service management systems and service information systems
  • Service Repair and Rebuild processes and certifications: general shop specialized shop and component repair center (engine drive train hydraulics undercarriage etc.) field service and Customer Value Agreements PM and services
  • Business Tools for Service Managers including service department P&L analysis
  • Customer Loyalty and customer experience design and execution
  • Service sales and marketing support
  • Repair Options strategy and execution including parts assurance program and applied failure analysis
  • Technician learning and development
• Ensuring projects are integrated with other business activities improvement projects and the business strategy
• Supporting Caterpillar Global Service teams to develop or enhance programs
• Eliminating waste in every process and driving the organization towards standard work

What You Will Have (Basic Requirements):

Education Requirement: Bachelors Degree or higher OR 10 years of product support or service operations related experience

Sustainability: Knowledge of sustainability strategy; ability to integrate sustainability into the overall business strategy of the organization to build a sustainable business model.

Risk Management: Knowledge of processes tools and techniques for assessing and controlling an organizations exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Overcoming Resistance to Change: Understanding and insight into the futility of refusing to accept the inevitable and ability to overcome resistance and adapt to a complex and changing environment.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Environmental Health and Safety (EHS) Policy Compliance: Knowledge of Environmental Health and Safety (EHS) policies; ability to implement EHS policies to ensure that provided products and services are safe for people and the environment and in compliance with legal requirements and standards.

Preferred Qualifications/ Top Candidates will also have:

• Proven ability to effectively influence at all levels of dealer organizations (executives to front line leaders)
• Proven ability to work independently
• Excellent communication negotiation influencing and interpersonal skills to successfully achieve challenging goals across Caterpillar and dealer organizations
• Desire to work in a fast-paced environment requiring significant multi-tasking
• 6 years of Field Rep experience Product Support Service Operations or Service Tech. or previous dealer/industry experience or Global Service Experience
• 6 years of experience with dealers in the service operations area
• Previous project management experience with proven results in planning and follow-up
• Must speak read and write fluently in both English and Spanish
• Must be willing to travel up to 50% of working time

What You Will Get:

Through it allweareone team creating and delivering world-class components and solutions superior to the more about theCaterpillarExperience.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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