Residential Services Coordinator

• Serves as Grievance Officer and oversee resident grievances and complaints.
• Participates in resident due process
• Assist with community service to include CAP MAP IDL Housekeeping residents
• Provides outreach to community and searches for community service opportunities.
• Assist others with obtaining residents identification birth certificates social security cards and begin Medicaid registration 30-days form discharge.
• Provides training and group facilitation for residents as needed.
• Conducts assessments as required
• Attends community events and serves as liaison to community and other agencies representing River City.
• Ensures that Ohio Department of Rehabilitation and Correction (ODRC) and American Correctional Association (ACA) standards for Community Based Corrections Facilities (CBCF) and related policies and procedures are consistently and uniformly followed and that all staff remains knowledgeable of those standards.
• Maintains strict confidentiality with respect to information obtained and processed in the operation of the facility.
• Responds in person when required to any problems and/or emergencies at the facility in a timely manner.
• Ensures that the overall sanitation security and safety of the facility are maintained at all times. Provides for a safe working environment for all staff members residents visitors and volunteers at the CBCF.
• Participates in ACA and DRC audit preparation.
• Ensures that the facility and its premises are kept free of health fire and safety hazards. Ensures that all grounds walkways driveways and parking areas adjacent to the CBCF are in good repair and well-lighted to ensure safety and perimeter security.

• Considerable knowledge of economics sociology psychology criminal justice and other social sciences.
• Ability to administer supervise and to delegate authority.
• Able to deal with resident grievances.
• Ability to relate with people listen and resolve problems effectively.
• Ability to handle emergencies and potentially dangerous situations.
• Demonstration of a high degree of organizational skills.
• Ability to supervise staff in a team treatment approach.
• Visual ability sufficient to effectively operate office equipment including copier facsimile machine and audio visual aids.
• Ability to read and prepare reports with recommendations.
• Hearing ability sufficient to communicate effectively with other individuals both in person and over a telephone.
• Ability to check email and phone messages and process in a timely manner.
• Speaking ability sufficient to communicate effectively with other individuals in person and over a telephone.
• Ability to define problems collect data establish facts and draw valid conclusions.

Required Experience:

IC