B2B Card Specialist
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Who we are:
Mama Money is a growth-stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances at a socially fair price to those who need it most.
Mama HQ is in beautiful Cape Town South Africa. We are 131 people strong (and counting) from 19 countries across Africa Asia the UK and Europe. Our culture is built around the well-being of our team membersand making a difference in our communities. Just be lekker! personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly without pedantic policies.
Weve been around since 2015 and have earned several accolades along the way made new friendsand expanded our reach. Weve had some great times and some tough times but we continue to focus on helping people rather than maximising profit.
Were looking for a B2B Card Specialist to drive and grow Mama Moneys B2B card offerings. This role sits at the intersection of product operations compliance and partnerships ensuring that business card solutions are compliant scalable and aligned with customer needs.
The ideal candidate has strong experience in card issuing B2B payments and stakeholder management within a fintech or financial services environment.
As our B2B Card Specialist you will:
- Card Product & Operations: Manage the end-to-end lifecycle of B2B card products (virtual and/or physical cards)
- Oversee card issuance activation usage monitoring and lifecycle managementEnsure smooth day-to-day card operations including transaction monitoring and issue resolution
- Work closely with issuing banks card networks (Visa/Mastercard) and processors
- Compliance & Risk: Ensure card products comply with regulatory AML KYC and card-scheme requirements
- Support audits reporting and risk mitigation related to B2B card usageIdentify and manage fraud risks and operational controls
- Stakeholder & Partner Management: Act as the primary point of contact for card-related partners and vendors
- Collaborate with internal teams including Product Tech Compliance Finance and Customer Support
- Support onboarding and enablement of B2B customers using card solutions
- Product Development & Improvement: Gather feedback from internal teams and B2B clients to improve card features and processes
- Support new card product launches and enhancements
- Analyze card usage data to identify growth opportunities and efficiency improvements
- Customer Support & Enablement: Provide expert support for complex B2B card issues and escalations
- Develop documentation training materials and FAQs for internal teams and customersEnsure a seamless customer experience for B2B card users
Requirements & experience:
- 5 years experience in card issuing B2B payments fintech or financial services
- Strong understanding of card schemes processors and issuing bank relationships
- Experience working with B2B customers and payment products
Skills & Competencies
- Solid knowledge of card operations reconciliation and transaction flows
- Understanding of compliance AML KYC and fraud management in card programs
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Ability to work cross-functionally in a fast-paced fintech environment
Why Mama
At Mama Money were not just a companywere a movement. Everything we do is driven by one purpose: to make life better for our customers and the communities we serve. Our customers are our heartbeat and they inspire every step we take.
Were all about making it easy. No red tape no hassle. Just simple seamless experiences that put people first were here to make things easier faster and better for you.
We believe in giving it a goand then giving it another go if we have to! Were a team of doers dreamers and innovators who arent afraid to break the mold. We take bold steps experiment with fresh ideas and never stop learning.
At Mama Money we own itand we mean it. We take responsibility for our actions our results and how we show up every day. No passing the buck here. We approach every challenge with grit passion and determination.
Heres the best part: Mama Money is a place that truly cares. We care about the trust our customers place in us. We care about our amazing team who bring their best every day. And we care about making an impact in the world doing the right thing no matter what.
When you join Mama Money youre joining a community. Were a passionate down-to-earth crew that works hard and celebrates wins along the way. We take our work seriously but we dont forget to have fun while we do it. So if youre ready to make a real difference take on exciting challenges and grow in a place where youre valued and supported then Mama Money is the place for you. Lets make an impacttogether.
Mamas values:
1. Making it easier for our customers
2. Give it a go
3. Just own it
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Enjoy safe, fast and reliable international money transfers from South Africa with Mama Money. Download our free app and send money online in minutes.
