Mortgage Pricing Manager

At ING were redefining everyday banking by making it simpler more personal and more relevant for our customers. Within our Mortgage Tribe were responsible for the endtoend performance of mortgages balancing growth profitability and customer experience.

Were looking for a Mortgage Pricing Manager (internally known as Customer Journey Expert Mortgage Pricing) to join our Pricing & Profitability this role youll use data and insight to support mortgage pricing strategy improve portfolio performance and shape customer outcomes across the home loan journey.

What youll do

• Support mortgage pricing strategies across fixed and variable products
• Own home loan rate changes endtoend continually improving the ratechange process and journey
• Deliver pricing analysis reporting and forecasting to support commercial decisionmaking
• Partner with Finance Treasury and other stakeholders to balance growth margin and ROE outcomes
• Analyse portfolio and market trends to identify opportunities to improve profitability and retention
• Prepare pricing papers and recommendations for senior stakeholders and governance forums

What were looking for

• Excellent analytical capability with the ability to translate data into clear actionable insights
• 5 years experience in pricing analytics portfolio or commercial roles ideally in financial services
• Experience working with mortgage or retail banking products and pricing levers
• Proven ability to influence stakeholders and work crossfunctionally
• Excellent written and verbal communication including seniorlevel presentations
• A proactive detailoriented mindset suited to a fastpaced competitive environment

Whats in it for you

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.

Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your alliesin helping you do your thingduring the recruitment process so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe We cant wait to hear from you!

(One last note: We operate using a direct talent sourcing model so no agency introductions please.)

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more

Contact: Skye Griffiths on

For support and adjustments including DEI LGBTQI confidential application support enquiries:

Applications close 3 February 2026

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