About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
As a member of our Forward Deployed Engineering Team you will partner directly with our customers to architect transformational AI solutions that address their most critical business challenges.
Collaborating with our Go-to-Market Product and Engineering teams youll bring together technical expertise knowledge of enterprise AI systems and client-facing abilities to design and launch production platforms that create measurable business value. You will own the full engagementfrom initial discovery and technical planning to solution architecture development and production launch.
You will operate at the cutting edge of enterprise AI implementations and be among our founding FDEs who establish our forward-deployed approach. This is a significant opportunity: youll shape how leading enterprises leverage AI to transform their operations while directly influencing Gleans product evolution through real-world deployment insights.
You will:
- Build production AI applications using Gleans platform including custom agents workflows connectors and integrations that solve real business problems
- Develop deep customer relationships and manage executive stakeholder engagement throughout the lifecycle of your engagements
- Guide customers through the end-to-end deployment of Glean in complex enterprise environments ensuring smooth implementation and rapid time to value
- Stay current on LLM advancements and AI tools to bring the latest capabilities to customer deployments
- Shape the product roadmap by sharing field learnings about platform strengths and opportunities for development
- Build lasting partnerships with customers while identifying new ways to deploy AI throughout your engagements
About you:
- 4 years in technical client-facing roles such as Forward Deployed Engineer Software Engineer or Solutions Architect. Former technical founders are strongly encouraged to apply
- Production LLM experience including prompt engineering agent development evaluation frameworks and deployment at scale
- Strong full-stack programming skills and experience building custom integrations in hybrid or SaaS environments with a track record of shipping production software
- Cloud platform experience with GCP AWS or Azure
- Enterprise systems knowledge including networking security frameworks and common business application stacks
- High agency and comfort with ambiguityyou spot problems early and solve them independently
- Strong communication skills with both technical teams and business stakeholders
- Founder mentality: scrappy resourceful and outcome-driven
Good to have:
- Prior experience in customerfacing consultative roles (solutions support product management) and comfort presenting to senior leaders.
- Exposure to evaluating AI outcomes (e.g. defining success criteria using sample tasks reviewing results) and iterating for quality latency and cost.
- Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.
Location:
- This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
Compensation & Benefits:
The standard range for this position is $160000-$270000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits. Special Note: This range encompasses varying levels of the role you will be assessed for your level during the interview process.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
IC
About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
As a member of our Forward Deployed Engineering Team you will partner directly with our customers to architect transformational AI solutions that address their most critical business challenges.
Collaborating with our Go-to-Market Product and Engineering teams youll bring together technical expertise knowledge of enterprise AI systems and client-facing abilities to design and launch production platforms that create measurable business value. You will own the full engagementfrom initial discovery and technical planning to solution architecture development and production launch.
You will operate at the cutting edge of enterprise AI implementations and be among our founding FDEs who establish our forward-deployed approach. This is a significant opportunity: youll shape how leading enterprises leverage AI to transform their operations while directly influencing Gleans product evolution through real-world deployment insights.
You will:
- Build production AI applications using Gleans platform including custom agents workflows connectors and integrations that solve real business problems
- Develop deep customer relationships and manage executive stakeholder engagement throughout the lifecycle of your engagements
- Guide customers through the end-to-end deployment of Glean in complex enterprise environments ensuring smooth implementation and rapid time to value
- Stay current on LLM advancements and AI tools to bring the latest capabilities to customer deployments
- Shape the product roadmap by sharing field learnings about platform strengths and opportunities for development
- Build lasting partnerships with customers while identifying new ways to deploy AI throughout your engagements
About you:
- 4 years in technical client-facing roles such as Forward Deployed Engineer Software Engineer or Solutions Architect. Former technical founders are strongly encouraged to apply
- Production LLM experience including prompt engineering agent development evaluation frameworks and deployment at scale
- Strong full-stack programming skills and experience building custom integrations in hybrid or SaaS environments with a track record of shipping production software
- Cloud platform experience with GCP AWS or Azure
- Enterprise systems knowledge including networking security frameworks and common business application stacks
- High agency and comfort with ambiguityyou spot problems early and solve them independently
- Strong communication skills with both technical teams and business stakeholders
- Founder mentality: scrappy resourceful and outcome-driven
Good to have:
- Prior experience in customerfacing consultative roles (solutions support product management) and comfort presenting to senior leaders.
- Exposure to evaluating AI outcomes (e.g. defining success criteria using sample tasks reviewing results) and iterating for quality latency and cost.
- Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.
Location:
- This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
Compensation & Benefits:
The standard range for this position is $160000-$270000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits. Special Note: This range encompasses varying levels of the role you will be assessed for your level during the interview process.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
IC
View more
View less