Business Support Officer Data

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield LE3 8RA

Worker Category: Hybrid Worker

Salary: 28605- 31029 per annum (Pro rata for part time)

Working Hours:37 hours

Contract Type: Permanent

Closing Date: 3rd February 2026

Interview Date(s): TBC

About the Role

The successful applicant will be joining a team who are responsible for ensuring the timely and accurate production of statutory returns and statistical information for internal and external partners including Ofsted Department For Education and Youth Justice Board. The role will be vital in ensuring the capturing and maintenance of high-quality information for the department to include addressing data quality issues supporting training and induction of new starters and producing clear instructions on how to use systems effectively and efficiently. Team members develop their understanding of a variety of services within the department and will have an area of responsibility which will require the post holder to work effectively with minimal supervision.

For information on our approach to the recruitment of ex-offenders please see our policy statement.

About You

To apply for this post you must respond to and evidence the following 7 essential criteria within your personal statement. This should be no more than 1000 words.

• Experience of using case management systems or similar and recognising the importance of maintaining high standards of information within those systems.
• Substantial experience in the effective use of Microsoft Office software particularly EXCEL skills and the ability to support others in their use and understanding of IT based systems.
• Previous experience of collection and collation of data performing calculations and the ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines with the ability to deal calmly and effectively with competing pressures.
• Organised approach to work with the ability to address and solve problems.
• The ability to perform effectively as part of a team and to engage motivate and direct the efforts of others towards agreed departmental objectives.
• The ability to communicate confidently and effectively both written and verbally appropriate to the subject matter and audience.

You must also have an understanding of and commitment toequality diversity and inclusion.

In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.

For more information or an informal discussionplease contact:

Kelly Bennion I Quality Assurance Improvement and Practice Lead

Phone

To contact me via email please click here.

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.