Instructional Designer Stakeholder Training

Southwest Power Pool (SPP) is about more than power. Were about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing for the right reason in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from employer-paid short-term disability long-term disability and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE:SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidates qualifications skills competencies experience and geographic location will all be considered during the hiring process.

• Instructional Designer - Pay Range: $70320-$87895

OVERVIEW:

The Instructional Designer develops delivers and maintains training and performance support for SPP Stakeholders. This role partners with subject matter experts project managers and stakeholders to ensure training meets business needs regulatory requirements and industry best practices. Responsibilities include conducting needs analysis designing effective learning experiences delivering training in multiple modalities and evaluating outcomes for continuous improvement.

Analysis & Planning:

• Conduct needs analyses with stakeholders to ensure training aligns with identified gaps changes or regulatory requirements.
• Identify and mitigate identified risks to training project timelines and deliverables.
• Maintain accuracy of existing online self-directed training curricula.
• Stay informed on business changes NERC standards compliance requirements and other regulatory impacts.
• Recommend training priorities metrics readiness deliverables and budget needs based on analysis findings.
• Research industry trends emerging methodologies and tools; recommend enhancements for training effectiveness.

Consulting & Stakeholder Engagement:

• Partner with internal and external stakeholders working groups and task forces to define training deliverables and priorities.
• Coordinate with Subject Matter Experts (SMEs) trainers and consultants to develop in-depth education events and performance support materials.
• Collaborate with the instructional designers and eLearning team on content design delivery modality interactivity and content integrity.
• Work with business owners to identify gaps and risks to determine the most effective training solutions including modality job aids guides and scenario-based activities.
• Secure necessary resources for training including materials facilities technology and SME support.

Design Development and Delivery:

• Design develop deliver engaging instructor-led virtual and asynchronous training.
• Ensure all deliverables meet compliance industry and regulatory standards.
• Design training and performance support to minimize knowledge and performance gaps.
• Pilot new and updated courses incorporating feedback for continuous improvement.

Measurement & Compliance:

• Collaborate with training staff to monitor and evaluate program effectiveness.
• Develop tools and processes to measure return on investment (ROI) and qualitative impact of programs.
• Create valid reliable assessment tools that meet NERC credential maintenance and other regulatory requirements.
• Track learner engagement in virtual sessions and adapt activities to maintain interactivity.
• Ensure documentation meets all regulatory and departmental requirements; maintain auditable evidence.
• Conduct quarterly audits of NERC credential maintenance documentation to identify and mitigate risks.

Leadership & Other Duties:

• Mentor and coach other instructional designers and trainers.
• Lead special projects and contribute expertise to cross-functional initiatives.
• Participate in applicable stakeholder working groups and task force meetings.
• Maintain compliance with SPP policies and procedures.
• Perform administrative tasks and provide training assistance as needed.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and responsibilities Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

QUALIFICATIONS:

Education Requirements:

• Bachelors degree preferably in a technical business-related or education/training-related field instructional design or 2 years equivalent experience may be considered in lieu of education requirements

Experience Requirements:

• Minimum of four (4) years of professional experience in curriculum design and development demonstrating successful creation delivery and evaluation of training programs.

Required:

• Demonstrated application of systematic approach to training (e.g. ADDIE).
• Proven ability to deliver clear engaging presentations and facilitate training session for diverse audiences.
• Experience managing multiple concurrent projects meeting deadlines and delivering results in fast-paced environments.
• Demonstrated ability to collaborate effectively with SMEs and stakeholders across multiple departments and organizations.
• Proven ability in adjusting training approaches to meet changing priorities or unexpected challenges.
• Evidence of self-direction initiative and the ability to generate innovative solutions to training challenges.
• Track record of applying analytical skills to assess learning needs measure training effectiveness and recommend improvements.
• Consistent history of maintaining organized accurate and accessible training documentation and resources.

Preferred:

• Experience designing and delivering training for the electric utility industry.
• Demonstrated knowledge of and/or direct experience in market operations.

  SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process please contact us atand let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

  At SPP we believe in a culture of belonging. Learn more here:Culture of Belonging - Southwest Power Pool.

  Full job descriptions will be made available to those selected for an interview.

Required Experience:

IC