INTERN JOB DESCRIPTION
REPORTS TO: STORE MANAGER MULTI STORE MANAGER TRAINING STORE MANAGER
POSITION OVERVIEW:
The Retail Management Intern Program delivers a best-in-class retail leadership-focused experience for juniors seniors and recent graduates with an interest and desire to build a career in retail. Over the course of the program interns will be provided with a challenging hands-on experience in retail leadership through functional area touch points developmental classes and executive exposure. Interns can expect to learn from the best in the business about communication client experience human resources store operations loss prevention merchandising and more!
PROGRAM DETAILS:
Interns are expected to work approximately 20-25 hours per week with a flexible work schedule (e.g. nights weekends and holidays) and regular work attendance is necessary. Interested applicants must possess a client-first mentality be a collaborative team player and results- oriented.
This opportunity will allow you to...
Work in fashion and develop your leadership skills by working alongside our top store leaders as an Acting Sales Lead (key holder)
Motivate associates to anticipate the clients needs and exceed her expectations
Drive results while monitoring key metrics and identify business trends and opportunities
Utilize available tools and resources to ensure an efficient client-focused environment: problem solving and resolution
Gain experience in merchandising through planning executing and adjusting visual directives to support business priorities
Partner with store leaders to create a great place to work and shop
Develop skills in recruiting selection and training of hourly associates
RESPONSIBILITIES:
In addition to Sales Associate role of providing an excellent Customer Experience as an Acting Sales Lead the Intern is responsible for supporting the Store Manager and Assistant Store Manager in overseeing the operational functioning of the store including but not limited to:
Support the business strategy & adjust to effectively reach goals
Drive revenue by proactively managing the client experience as Manager On Duty Assume the MOD role when Store Manager/Assistant Store Manager is not on the floor
Drive sales volume & anticipate clients needs while communicating store metrics & individual performance to motivate associates
Coach Associates in the moment on client interactions & performance to maximize productivity & capture client opportunities
Possess keys to the store perform opening and closing procedures in the absence of management (e.g. opening/closing registers opening checklists bank deposits filling in recovery cleaning retrieve/send email accepts/receives shipment
Utilize reports to make effective merchandising decisions & style the store in Division standards
Leverage tools assess and take action to drive operational excellence through Standard Operating Procedures (SOPs)
Complete daily tasks to ensure store runs smoothly and meets all standards and guidelines
Report to work as scheduled; record time worked accurately by using the Time and Attendance system; remain flexible to the needs of the business
Embrace fashion understand current market trends and show ability to articulate them using Ann Taylor/LOFT interpretations in every client interaction. Represent the brand by adhering to the dress code guidelines
Treat others fairly and with respect. Foster an inclusive diverse and safe culture
Position Requirements:
Must be a current college junior senior or recent college graduate
Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize delegate prioritize assignments and meet deadlines
Merchandising: Knowledge of visual standards and techniques and ability to implement and maintain guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Capture accurate information for all transactions including signatures addresses and original receipt data
Communication: Communicate effectively with Clients Members of Management Business Partners and Store Associates
Schedule: Ability to work a flexible schedule to meet the needs of the business including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor stock room and office
Location:
Store G1932 Copley Place - ANN - Boston MA 02116Pay Range:
$16.00 - $20.00 Hourly USDEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidates qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy) race color national origin religion age disability genetic information military status sexual orientation gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact The Company will make reasonable accommodations for otherwise qualified applicants or employees unless such accommodations would impose an undue hardship on the operations of the Companys business. The Company will not revoke or alter a job offer based on an applicants request for reasonable accommodation.