At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Quality Engineer IV- Liquid Cooling Server Racks
Location: Florence KY (On-site with limited travel)
About Jabil & Florence KY Location
At Jabil we make the worlds best brands better by designing manufacturing and delivering end-to-end solutions on a scale. Our Florence KY site supports high-growth AI and cloudinfrastructure customersspanning server and rack integration and datacenter liquidcooling technologieswhere quality speed and traceability
are essential.
Role summary
We are seeking an experienced Quality Engineer IV to serve as the senior quality leader supporting advanced manufacturing of liquidcooled servers and Racks. This role ensures that all products processes and systems meet customer regulatory and internal quality standards throughout the full product lifecyclefrom New Product Introduction (NPI) through volume production and sustaining.
You will lead problem-solving activities establish robust quality controls drive continuous improvement and partner with external and internal crossfunctional teams (Process Engineering Test Engineering Manufacturing) to ensure high levels of quality safety and performance for liquidcooled assemblies and full rack systems. This role requires strong analytical capability handson engagement on the production floor and expertise in quality tools validation and risk mitigation.
A senior individual contributor role that applies advanced technical judgment to drive quality strategy across NPI through sustaining leading systemic improvements in manufacturing processes and influencing engineering supplier and customer decisions across the full value stream. This role delivers measurable gains in yield compliance and product quality in a fastpaced highconstraint environment.
What you will do
Customer Requirements Review:
- Own customer requirement traceability and risk mitigation across the full product lifecycle ensuring compliance with all the requirements that include but may not be limited to BOM review Specifications (Cosmetic Technical Etc.) and Incoming Quality Criteria(s).
QMS leadership:
- Maintain and improve ISO 9001:2015 processes work instructions and records for the cloud product line; Support internal audits and readiness for external/customer audits.
NPI Ramp:
- Own quality function throughout the product life cycle for various products including but not limited to Liquid cooling assemblies from Kick off to ramp and sustaining. Identify CTQs Create Control Plans PFMEA; execute MSA/GR&R; verify process capability (Cp/Cpk) perform FAI activities and support lessonslearned reviews for current and future launches. Review DfA to mitigate risks prior to building.
Liquid Cooling:
- Define and enforce incoming quality criteria for liquidcooling assemblies including pressuretest and leaktest acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications.
- Develop and maintain leakprevention quality protocols including pressuretesting at incoming and leak test procedures and sensorbased leak monitoring.
- Validate coolant fill purge and filtration processes to ensure coolingloop cleanliness stability and longterm reliability.
- Audit and verify cooling and fluidhandling processes to ensure they meet quality efficiency safety and sustainability targets while preventing contamination and reducing variation.
- Lead CriticaltoQuality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquidcooling and fluidhandling stages to proactively identify failure modes and implement robust quality controls.
- Oversee the quality lifecycle of process and test equipment including qualification commissioning calibration performance verification issue of troubleshooting and upgrade validation.
In-line quality & yield:
- Establish SPC on critical processes; track FPY DPPM escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.
- Supplier quality:
- Define Incoming Inspection Criteria definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification material storage process and supplier qualifications as needed.
Customer:
- Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear data-driven communication to customer quality Parallel identify gaps and drive actions for closure while working with cross functional teams and customers as needed.
- Digital quality:
- Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions.
Docs & Training:
- Publish procedures and one-point lessons; train operators/techs on critical quality features audit discipline and error-proofing. Understand and Translate Customer and regulatory requirements into Internal Work Instructions Visual Aids and other applicable documents.
- Partner with EHS and Quality Systems to establish and enforce SOPs covering leakmitigation practices coolant handling chemical safety waste management and environmental compliance.
Cross Function Leadership:
- Partner with cross functional teams (Safety Test Industrial and Process Engineering Maintenance) to identify quality risks implement data driven improvements and drive higher performance across the full Liquid cooling system value stream.
Required qualifications
- Bachelors in mechanical Industrial Manufacturing Electrical Engineering or a related field.
- 8 years in Quality or Manufacturing Engineering for cloud/data-center hardware- Equivalent combination of education training and experience may be considered.
- Hands-on expertise with PFMEA Control Plans PPAP/FAI MSA SPC and DMAIC/8D/A3 problem solving methodologies.
- Data skills: Excel/Sheets power-user plus basics in a BI tool (Power BI/Tableau/Looker).
- Proven experience in a manufacturing setting working with liquid-cooled technology ideally involving computer/server hardware or data center cooling systems.
- Ability to influence cross-functional teams and stakeholders using data-driven insights to drive process changes and improvements.
- Proven ability to excel in a highly constrained fast-paced production environment while managing multiple priorities and meeting deadlines.
- Hands-on mindset and teamwork orientation with a willingness to be on the factory floor engaging directly with equipment and processes.
Preferred qualifications
- ASQ CQE or Six Sigma Green Belt.
- Supplier development experience (APQP/PPAP) and customer-facing quality
- Systems: BMS MES ERP (SAP).
- Knowledge of liquidcooling component quality standards including cold plates manifolds pumps fittings and coolant purity.
- Knowledge of industrystandard leak testing practices (pressure test leak detection tracer gas methods) and the ability to design quality controls that prevent leaks detect early failures and ensure system integrity throughout production.
How We Will Measure Success
- FPY/yield and DPPM quarter-over-quarter.
- Zero major audit findings.
- CTQs Green at launch.
- Verified CAPA effectiveness; recurrence rate .
- COPQ (scrap/rework/returns) trending with quantified savings.
- CCAR closure lead time .
Work Model & Travel
- On-site at Florence KY integration and test lines supplier and customer visits up to 1520% as needed.
- Expect frequent collaboration with Manufacturing/Process Test SQE NPI/PM Industrial Engineering and Customer Quality.
Physical demands (typical for this role)
- Periods on the production floor; ability to lift up to 2530 lbs. occasionally; use of PPE as required.
COMPANY BENEFITS
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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