Team Leader Protective Services MULTIPLE ROLES!

Mater Hospital Springfield is seeking applications for Protective Services Team Leaders to join us across a range of permanent full-time positions. Based at our Springfield campus these roles will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield opening early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU maternity emergency and medical surgical services its set to care for over 200000 patients annually.

Note: These roles will start early March to Mid-April.

Salary range: $38.01 - $41.57 per hour plus superannuation andaccess to not-for-profit salary packaging up to $15900access to many staff benefits!

What youll be doing

Lead and manage a team responsible for ensuring the security and safety of people and assets at Mater Hospital Springfield. Duties include overseeing first responder actions providing support and training to fire wardens and ensuring compliance with relevant legislation.

• Provide leadership and support to Protective Services Officers
• Promote a service first philosophy to ensure security responsibilities align with Maters consumer experience goals
• Identify and address inefficiencies in service delivery
• Support service planning and operational initiatives to drive continuous improvement
• Develop and recommend safety procedures based on incident reports and relevant information
• Cultivate productive relationships with external organisations and ensure compliance with service level agreements
• Monitor security systems including CCTV and access control to maintain operational efficiency
• Manage Security Services activities such as loss prevention and traffic coordination to safeguard hospital property
• Ensure timely completion of Fire Safety and Security Audits recording findings and implementing necessary actions

About you

The ideal candidate will hold a current Security Officer / Crowd Controller Licence and Certificate 3 Security Operations.

• Minimum 5 years experience in Protective Services/Security positions overseeing staff
• Current Drivers License
• Excellent verbal and written communication skills
• Customer service orientation and ability to build strong client relationships
• Knowledge of relevant legislation codes and standards
• Experience in health sector or large campus settings
• Team Leader/Coordinator experience
• Understanding of risk management principles and guidelines
• Proficiency in Microsoft Office suite

Why join us

Mater is Queenslands largest not-for-profit healthcare provider delivering exceptional care to nearly 700000 patients each year across 11 (soon to be 12) hospitals. Were leaders in healthcare education fundraising & philanthropy and research and its our people who make the difference.

Were looking for passionate individuals to join our team and help shape the future of care. At Mater youll be part of a purpose-driven organisation that values innovation compassion and excellence.

• Increase your take-home pay with generous salary packaging options including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining retail travel accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queenslands Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 4^th February 2026. Please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.