Asset Managenent Experience Designer – Client Service Vice President

JPMorganChase

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Vice President Experience Designer Client Service

At JP Morgan Asset Management our Product and Experience team is on a mission to build the worlds greatest asset management platform.

We are hiring a senior Experience Designer to join our design team with a focus on Client Service applications. This role will be critical to the delivery of powerful user-friendly products for sophisticated financial service professionals. Youll provide design and design leadership with cross-functional partners and contribute to the growth and development of our highly skilled (and friendly!) design team.

What you will do

  • Provide both hands-on design and design leadership across a suite of high-impact experiences
  • Solve complex problems through user-centered design while elevating design thinking across the organization
  • Lead and execute the full range of user research and design activities from discovery through validation
  • Champion a research-informed design approach ensuring decisions are grounded in qualitative and quantitative insights
  • Mentor designers and contribute to our collaborative culture by sharing expertise communicating compelling ideas and bringing creativity to your work every day

Responsibilities

  • Lead the entire user-centered design process including research ideation design and iterative refinement
  • Build strong partnerships with cross-functional teams in product and technology
  • Deliver design solutions grounded in validated user needsclarify user journeys create high-fidelity mockups and build rapid prototypes
  • Collaborate closely with UI developers to ensure design feasibility and quality implementation providing guidance on complex implementation challenges
  • Champion and advance our design system and interaction patterns across the platform

Skills

  • Deep expertise across multiple experience design disciplines: user research information architecture interaction design visual design prototyping and usability testing
  • Proficiency with Figma
  • Fluency with design systems and the ability to contribute to their evolution
  • Experience with research tools such as Maze
  • Exceptional communication skills with the ability to articulate design rationale persuasively to designers product and technology partners and senior business leaders

Experience and Education

  • 7 years as an Experience Designer in a product or agency environment
  • Bachelors or Masters degree in UX HCI Design or related field or equivalent practical experience
  • Proven track record leading design initiatives with agile development teams
  • Experience designing enterprise applications or complex data-rich products
  • Experience designing for financial services strongly preferred
  • Demonstrated ability to mentor and guide other designers

Portfolio

  • Case studies demonstrating your experience design process problem-solving approach and leadership across research design and validation activities




Required Experience:

Exec

DescriptionVice President Experience Designer Client ServiceAt JP Morgan Asset Management our Product and Experience team is on a mission to build the worlds greatest asset management platform.We are hiring a senior Experience Designer to join our design team with a focus on Client Service applicat...
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Key Skills

  • Change Management
  • Financial Services
  • Growing Experience
  • Managed Care
  • Management Experience
  • Analysis Skills
  • Senior Leadership
  • Performance Management
  • Process Management
  • Leadership Experience
  • negotiation
  • Analytics

About Company

Company Logo

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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