Client Technologies Technician – Entry CTTECH 26-00577
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Job Location:
Columbia, IN - USA
Hourly Salary:
$ 30 - 35
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Title: IT Customer Support Specialist III (Contract)
Location: Columbia SC
Position Type: Contract
Duration: 12 Months
Pay Rate: $30.00 $35.00/hour
Schedule: MondayFriday 8:00 AM 5:00 PM (1-hour lunch)
Onsite Requirement: 100% onsite 40 hours/week
Job Summary
A organizationis seeking an IT Customer Support Specialist III to support desktop and endpoint operations. Under general supervision this role provides hands-on technical assistance for desktops laptops tablets printers scanners monitors and associated software and network connectivity. The position requires strong experience with endpoint deployment Microsoft Endpoint Configuration Manager (MECM) and user support in an enterprise environment.
Responsibilities
Daily Responsibilities
Build and deploy desktops laptops and tablets using Microsoft Endpoint Configuration Manager (MECM)
Verify successful installation by ensuring:
BitLocker encryption keys are stored in Active Directory and Intune
MECM client is installed and operational
Devices remain connected to the network for at least 2.5 hours post-build
Confirm all required software listed on build documentation is installed
Document all assigned IT assets (devices monitors printers scanners docking stations etc.) in the asset management system per procedure
Diagnose and resolve endpoint hardware and software issues reported by users
Record all work in the Help Desk ticketing system
Perform routine maintenance and minor repairs or coordinate vendor repair services
Assist with proper removal disposal and salvage of obsolete equipment following established procedures
Perform additional IT support duties as assigned
Monthly Responsibilities
Ensure commission backup tablets are connected to the network for scheduled patching:
Powered on and connected via patch cable on the second Friday of each month
Remain connected until 12:00 PM the following Wednesday
Log in using a local account prior to shutdown
Ensure iPads are powered on and connected for the same patching duration (login not required)
Physical Requirements
Ability to exert up to 50 lbs occasionally
Ability to exert up to 20 lbs frequently
Required Skills & Experience
4 years of experience in desktop and networked systems support
4 years of experience in computer deployment operation and repair
4 years of experience in hardware and software installation
4 years of hands-on experience with Microsoft Endpoint Configuration Manager (MECM)
Strong troubleshooting and customer service skills
Preferred Skills
Experience with a Help Desk ticketing system
Experience working within enterprise network environments
Familiarity with Active Directory and/or Microsoft Intune
Education & Certifications
Required: High School Diploma or equivalent
Preferred: Associates or Bachelors degree in a related field
Relevant education may substitute for required work experience
For more details reach at or Call / Text at .
About Navitas Healthcare LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Required Experience:
IC
Key Skills
- Databases
- Computer Hardware
- Typing
- Microsoft Office
- Data Entry
- Computer Skills
- Microsoft Word
- Office Experience
- 10 Key Calculator
- Microsoft Excel
- Order Entry
- Word Processing
