Client Experience Coordinator
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Client Experience Coordinator plays a key role in supporting and enhancing the overall client journey. This position acts as a central point of coordination between internal teams and clients ensuring smooth communication accurate follow-ups and a consistently positive experience from start to finish.
Responsibilities
Serve as a primary point of contact for clients ensuring timely and professional communication
Coordinate client requests and internal workflows to ensure seamless service delivery
Monitor client interactions and proactively address needs or concerns
Maintain accurate records and documentation related to client communications
Support process improvements aimed at enhancing client satisfaction and efficiency
Collaborate with internal teams to uphold service standards and operational excellence
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Client-focused mindset with attention to detail
Ability to manage multiple tasks in a fast-paced environment
Professional demeanor and problem-solving approach
Comfortable working collaboratively across departments
Additional Information :
Competitive salary
Growth and advancement opportunities
Supportive and professional work environment
Skill development and career-building experience
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
