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profile Job Location:

Austin, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Full-Time Host/Greeter for the beautiful new Barton Creek Resort & Spa!

If you love hospitality creating amazing customer experiences and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announcewe ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures providing extraordinary customer service in accordance with Omni standards.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming which include wearing the proper attire/uniform and name tag when working.
  • Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.
  • Seat guests and members by finding a clean available table pulling out chairs and placing clean menu in front of guest.
  • Introduce and assign server to guests.
  • Thank every guest upon departure and invite them to return.
  • Control heavy volume at Restaurant entrance.
  • Section off any reservations and server section.
  • Monitor dining rooms for seating availability service safety cleanliness and well being of restaurant guests.
  • Assist servers when needed.
  • Answer phone and record reservations. Handle all call-in orders.
  • Effectively communicate reservations to MOD and Chef.
  • Maintain knowledge of the resort property.
  • Inform the guests about daily and weekly specials.
  • Tend to and anticipate guests needs.
  • Restock silverware.
  • Responsible for familiarization of the menu.
  • Perform and complete shift checklist.
  • Attend department meetings and other required company training.
  • Perform any other duties as assigned by the restaurant manager.

Qualifications

  • Minimum age requirement of 18 years
  • Must be able to multi task.
  • Must be able to work flexible shift including nights weekends and holidays
  • MICROS Experience preferred.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests members management and co-workers both in person and by telephone.
  • Prior customer service experience preferred.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Must have and maintain current Texas Food Handlers and TABC certifications.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to

LocationBarton Creek Resort & SpaBarton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and indiv...
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Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.

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