Buyers Agent Settlement Expert Real Estate Property Coordinator

We are looking for a Settlement Support Coordinator to assist Buyers Agents and clients
through the settlement phase of their property purchase. This is a critical administrative
role that ensures all documentation processes and communication related to settlement
are managed efficiently. You will be responsible for tracking key milestones liaising with
relevant stakeholders and ensuring a seamless experience for buyers as they move
toward property ownership.

If you have strong attention to detail a solid understanding of settlement processes and
excellent administrative skills wed love to hear from you!

Key Responsibilities

• Settlement Administration & Document Management
  • Oversee the end-to-end settlement process ensuring all required documentation is
    completed accurately and submitted on time.
  • Track settlement progress and proactively follow up on outstanding items.
  • Ensure compliance with legal and financial requirements during settlement.
  • Maintain and organize settlement documents within internal platforms and CRM systems.
• Stakeholder Coordination & Client Support
  • Act as the main point of contact for clients Buyers Agents conveyancer and other parties involved in the settlement process.
  • Manage incoming requests updates and inquiries via Microsoft Teams emails phone calls and SMS.
  • Provide clients with clear and timely updates on their settlement status ensuring a smooth and stress-free experience.
  • Address and resolve common settlement issues escalating more complex matters as needed.
• Training & Process Improvement
  • Undergo settlement training to build expertise in contract processing compliance and key settlement procedures.
  • Identify areas for efficiency improvements in settlement handling and recommend process enhancements.
  • Maintain a strong working knowledge of industry regulations and settlement best practices.

Qualifications :

• 2 years of experience in a coordination administration or support role preferably within real estate property management or a related field.
•  Accuracy in data entry and documentation is critical to avoid delays or errors in the settlement process.
• Ability to manage multiple transactions simultaneously while ensuring no details are overlooked.
• Proficiency in CRM systems digital contract platforms and workflow management tools.
• Ability to quickly learn and adapt to new technology to streamline the settlement process.
• Prior experience or training in property settlements conveyancing or real estate transactions is highly beneficial.
• Knowledge of legal and financial aspects of property settlements is a plus.
• Confident in managing client expectations answering queries and liaising with conveyancers and Buyers Agents.
• Excellent written and verbal communication skills for responding to emails calls and messages professionally.
• Ability to anticipate settlement challenges and take steps to resolve issues before they impact the client.
• Must be currently residing in the Greater Manila Area (Metro Manila Neighbouring provinces)

Successful candidates must have a stable postpaid internet connection and a quiet dedicated workspace at home with appropriate furniture (desk and office chair)

Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

• A vibrant relaxed yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least once a month.
• Holistic wellbeing programs offering 24/7 support
• Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
• Access to 25 days of leave made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home.
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNAhelping us attract engage and grow the right talent while building best-in-class products. Together with our principles they guide how we collaborate support one another and make decisions to drive progress with purpose.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.

Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!

Remote Work :

No

Employment Type :

Full-time