Senior Director, Tax Operations Remote
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Posted on:
2 hours ago
Vacancies:
1 Vacancy
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Job Summary
About the Role
The Senior Director of Tax Operations is a senior leadership role that transforms unemployment tax operations and leads high-impact payroll tax consulting services. You will reimagine end-to-end processes modernize service delivery models and position tax operations as a strategic differentiator within the employer services industry.
This is a dual-focus role that balances operational leadership with client-facing consulting oversight. You bring deep payroll and unemployment tax expertise executive presence and experience building scalable high-performing teams. You will report to Experians Managing Director Payroll Tax Consulting. You will have limited travel approximately 5% or less.
What Youll Do
Lead Unemployment Tax Operations (Approximately 50%)
- Provide strategic and operational leadership for the unemployment tax team delivering services under standard unemployment claims administration contracts.
- Oversee core unemployment tax activities including:
- Review and routing of unemployment tax correspondence
- Analysis and validation of unemployment tax rates
- Execute statutory election opportunities
- Prepare annual tax rate reports and projections
- Reimagine and standardize end-to-end unemployment tax processes to improve efficiency accuracy and client experience.
- Partner with senior leaders on enterprise programs and complex client engagements.
- Ensure compliance scalability and service delivery across all unemployment tax services.
Lead Payroll Tax Consulting (Approximately 50%)
- Lead a team of payroll tax consultants providing mentorship and technical guidance.
- Be a pod leader managing payroll tax consulting projects from initiation through completion.
- Review technical deliverables to ensure accuracy quality and regulatory compliance.
- Develop tailored project plans with care for client risks needs and objectives.
- Be a senior client advisor maintaining relationships and addressing issues.
Why You will Matter
- You will help transform unemployment tax operations into a modern value-driven service.
- You will help scale a growing payroll tax consulting practice by leading new consulting pods.
- You will directly influence client satisfaction operational efficiency and revenue growth.
- You will help position Experian as a market leader in employer tax services.
What Youll Bring
- Strategic mindset with the ability to translate vision into execution
- People leadership and talent development skills
- Collaborative leadership style
- Accountability and integrity
Qualifications :
- Bachelors degree in Accounting Finance Business or a related field (or equivalent experience).
- 10 years of experience in payroll tax unemployment tax or employer tax services.
- Experience leading teams and managing complex multi-phase projects.
- Deep technical knowledge of payroll tax consulting and unemployment tax compliance.
- Client-facing experience including executive-level communication and relationship management.
- Experience leading process improvement and operational transformation.
- CPA CPP or other relevant professional certification.
- Experience in consulting professional services or project-based delivery environments.
- Experience scaling teams or service offerings to support growth.
- Familiarity with employer services platforms or strategic partnerships (e.g. payroll providers).
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan.
- Core benefits including medical dental vision and matching 401K.
- Flexible work environment ability to work remote hybrid or in-office.
- Flexible time off including volunteer time off vacation sick and 12-paid holidays.
- Explore all our exciting benefits here: uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward and recognition volunteering... the list goes on. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
