Service Manager Community Programs (Identified)
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Job Location:
Alice Springs - Australia
Yearly Salary:
$ 126000 - 129776
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Lead crucial community health programs that impact lives in Central Australia.
- Earn a generous salary of $126000 - $129776 super salary packaging additional leave benefits!
- Make a lasting impact while working within an inclusive values-led organisation focused on healing and community support.
About Drug and Alcohol Services Australia (DASA)
Drug and Alcohol Services Australia (DASA) is a Central Australian not-for-profit organisation with over 40 years of community service committed to reducing the harmful impacts of alcohol and drug use. Headquartered in Alice Springs DASA provides trauma-informed culturally safe and evidence-based support across the region.
Their diverse programs include the Sobering Up Shelter Aboriginal and Methamphetamine Outreach Teams Prison In-Reach the Drink Driver Education Program Aranda House Therapeutic Community and other vital initiatives such as Angies Place and the Alternative to Custody Programs. DASA operates under the guiding values of Integrity Diversity Compassion Community Collaboration and Innovation.
About the Opportunity
DASA is looking for a full-time Service Manager Community Programsbased in Alice Springs NT.
This important leadership role reports directly to the Deputy CEO and oversees a range of critical community-focused programs. The Service Manager will provide strategic direction lead culturally responsive teams and ensure compliance with best-practice models and Quality Improvement Council standards.
More specifically your responsibilities include but are not limited to:
- Actively participate in and make a meaningful contribution to DASAs Cultural Advisory Group supporting cultural governance safety and organisational direction.
- Leading the Methamphetamine Outreach Team (MOT) Aboriginal Outreach Team (AOT) and Sobering Up Shelter (SUS) teams
- Managing the delivery of the Drink and Drug Driver Education Program and Prison In-Reach Program
- Ensuring team rostering training performance management and stakeholder engagement
- Overseeing incident management data collection and reporting
- Facilitating regular team meetings and maintaining high staff morale
- Delivering culturally safe services aligned with funding and compliance frameworks
- Representing DASA in community engagement and education events
- Participating in the organisations on-call management roster (approx. once every 6 weeks)
- Managing program budgets purchasing approvals within delegation and contributing to monthly leadership reporting.
Click here to view the full Position Description.
About You
To qualify you will need a Diploma in Community Services AOD Mental Health or similar with significant ideally 25 years relevant experience including management roles in a similar sector. A Certificate IV in Training and Assessment (TAE) is highly desirable.
Additionally the following skills and background will be highly valued:
- Demonstrated experience in team supervision rostering performance coaching and stakeholder engagement
- Strong time management conflict resolution and public speaking skills
- Attending and actively participating in the Cultural Advisory Group activities
- Skilled in managing multiple teams and overseeing various operational areas such as Outreach and Shelter
- Cultural awareness flexibility and the resilience to adapt to challenges associated with remote or cross-cultural work
- Capability to develop deliver and evaluate community outreach and education programs
- A current NT C Class Drivers Licence and the ability to travel to remote communities as required
- Eligibility for Ochre Card and a National Police Clearance
- Willingness to work on-call and respond to critical situations when required
- Experience with client management and HR systems (e.g. Mimosa Elmo or similar) is desirable.
As our ideal candidate you will bring cultural sensitivity flexibility and a trauma-informed approach to leadership. You thrive in fast-moving environments and are committed to the continuous improvement of community health services.
Please note: This is an Aboriginal-identified position. Applicants must identify as Aboriginal or Torres Strait Islander as being Aboriginal is an inherent requirement of the role under the NT Anti-Discrimination Act. 1992 S35(1)(b) Inherent requirements of the job and S57 (Special measures).
As part of our commitment to providing a safe working environment all employees are required to complete a pre-employment medical assessment (including drug and alcohol screening) conducted by an employer-appointed medical professional. This assessment is designed to ensure the candidate has the physical and psychological capacity to safely perform the inherent requirements of the role with or without reasonable adjustments.
About the Benefits
In return for your leadership and impact DASA offers:
- $126000 - $129776 annual salary (commensurate with experience) plus super
- 6 weeks of annual leave
- 4 paid mental health days per year
- Salary packaging options
- Strong executive leadership and team support
- Professional development opportunities
- Work vehicle available during business hours
- Flexibility and cultural connection through meaningful community outreach
Relocation support may be negotiable for the right candidate however local applicants are highly encouraged to apply.
Ready to Apply
If you are an Aboriginal or Torres Strait Islander professional with the drive to lead grow and serve your community through DASAs non-residential programs apply today. Your leadership could be the difference in shaping safer and healthier futures.
Required Experience:
Manager
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
We built DASA with a dream to create a local software house that would be globally recognized for Quality and Innovation. Building upon our previous experience, we started a new business model based on the Agile principles and the revolutionary ROWE concepts
