NetSuite Engagement Lead
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex daily sales and operational decisions that impact profitable revenue generations efficient operational performance and reliable financial management.
At Spaulding Ridge we believe all business is personal. Core to our values is our relationships with our clients our business partners our team and the global community. Our employees dedicate their time to helping our clients transform their business from strategy through implementation and business transformation.
What You Will Do and Learn
TheNetSuite Engagement Lead will oversee relationships with our clients across our NetSuite ERP SuiteSuccess and related SuiteCloud technologies. The ideal candidate excels at building strong relationships with strategic clients by understanding their business needs and aligning them with NetSuites bestincloud solutions.
The Engagement Lead is responsible for driving successful delivery of current engagements while identifying adjacent opportunities across business units subsidiaries and regions within a clients organization.
Ideal candidates will be able to:
- Develop trusted relationships with a portfolio of major NetSuite clients
- Gain a deep understanding of key customer requirements business processes and industry challenges
- Expand relationships with existing customers by continuously proposing NetSuite solutions that support their evolving objectives
- Advise clients on NetSuite best practices leading practices and optimization opportunities
- Lead crossfunctional internal teams including Functional Consultants Technical Consultants and Solution Architects while balancing resources to maximize customer impact and support team members career growth
- Ensure accurate scoping solution alignment and timely delivery of NetSuite products and services
- Serve as the primary communication link between key customers and internal NetSuite delivery teams
- Resolve client issues and drive risk mitigation efforts to maintain longterm engagement health and client trust
- Identify and support new sales opportunities that contribute to ongoing strategic client partnerships
- Prepare and deliver regular status reporting progress updates and forecasts to internal and external stakeholders using key account metrics
Qualifications:
- Proven experience as an engagement manager/project manager within ERP technology or management consulting
- Handson experience with NetSuite including modules such as Financials Supply Chain CRM or SuiteSuccess
- Experience supporting or selling cloudbased ERP or business applications (e.g. Oracle Cloud SAP Workday Salesforce Acumatica) is a plus
- Strong communication and interpersonal skills with the ability to build relationships at all organizational levels
- Excellent organizational planning and multitasking abilities
- Strong problemsolving negotiation and customeradvocacy skills
We take care of you!
As an employee of Spaulding Ridge you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort you will be given the opportunity to participate in different opportunities throughout the year including SRs day of service giving back to our global community. Here are some our great perks and top benefits to highlight:
- Competitive benefits package including medical dental vision 401(K) and Life insurance
- Flexible Time Off
- Paid holiday time
- Paid maternity and paternity leave
- Monthly technology and wellness allowance
- Annual training allowance program
#LI-KP1
Spaulding Ridges Commitment to an Inclusive Workplace
When we engage the expertise insights and creativity of people from all walks of life we become a better organization we deliver superior services to clients and we transform our communities and world for the better.
At Spaulding Ridge we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted respected and valued for who they are. We do this by creating a culture of trust and belonging through practices and policies that support inclusion and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity) Women Elevate PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to our VP of Human Resources Cara Halladay (). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin gender sexual orientation gender identity protected veteran status or disability.
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Empower your teams with integrated cloud solutions and advisory services from the leading enterprise cloud strategy consultant and implementation partner
