Administrative Specialist Lead

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Major Duties and Responsibilities:

• Writes and revises Departments policy manuals under the direction of the lieutenant Standard Operating Procedures specification manuals for delivery under the director of Executive Staff of the Charlotte-Mecklenburg Police Department.
• Assist with the coordination of policies to guide the Police Departments actions through policy performance goals and expectations under the direction of department leadership.
• Articulates the Police Departments ethical values objectives policies and strategies through written and oral presentations.
• Assists decision makers by assessing which programs and policies are working and which are not.
• Shares best practices and benchmark information finding opportunities to borrow adapt or re-engineer management practices and policies.
• Demonstrates continuing oversight of policies and procedures to ensure correct implementation of such; ensures strategies are met.
• Validates effectiveness of Police Department services.
• Assists in the institutionalization of organizational learning by providing ongoing feedback to adjust policies and procedures.
• Identifies trends bringing attention to emerging challenges before they become a crisis; identifies risks and opportunities arising from rapidly evolving science and technology.
• Manages processes to identify problems as early as possible; identifies the root cause what determines corrective action is needed and follows up to determine whether those actions were implemented effectively.
• Effectively communicates both orally and in writing.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School diploma or equivalent with seven (7) years of relevant experience OR
• Associates degree with five (5) years of relevant experience OR
• Bachelors degree with three (3) years of relevant experience
• Valid North Carolina or South Carolina Drivers License

Preferred Qualifications:

• A Bachelors degree or higher in English Public Policy or related field and at least five (5) years of work experience in legal public administration law enforcement or higher education.
• Experience with Microsoft Word PowerDMS Microsoft Excel

Knowledge Skills and Abilities:

• Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management data protection and privacy/confidentiality.
• Requires high degree of computer literacy
• Requires experience in data analysis research methods and statistics preferably in a law enforcement capacity.
• Requires the ability to effectively communicate orally and in writing ideas/concepts findings/results interpretations and evaluations.

ADA and Other Requirements:

Positions in this class typically require grasping talking hearing seeing and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting standing climbing or walking for extended periods of time
• Ability to see hear and communicate information effectively

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proofreading data entry tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises which in return could result in some level of stress fatigue or strain.
• Comprehend written information in work-related documents.
• Ability to hear understand and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions moderate exposure to environmental conditions and frequent exposure to computer screens files and phone.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.