Multimedia Communications Specialist

Multimedia Communications Specialist

CLOSING DATE FEBRUARY 3RD AT 5:00 P.M.

2026 SALARY RANGE: $72194-$85305

GENERAL POSITION SUMMARY

The Multimedia Communications Specialist plays a key role in advancing South Metro Fire Rescues internal and external communications strategy. This position is responsible for developing and delivering engaging multimedia content that supports the organizations mission vision and values. This includes internal communications video production digital content creation and support for public information efforts. The Multimedia Communications Specialist collaborates across bureaus and divisions to foster a culture of transparency connection and engagement. The ideal candidate is a skilled storyteller with strong technical capabilities in multimedia production and a passion for creating engaging communications content.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)

Works closely with SMFRs PIOs and other community outreach individuals (including Community Risk Reduction Specialists) to align internal and external messaging so that it is part of the overall mission vision and values of the organization.

Assists in creating internal communications content across multiple channels including newsletters podcasts intranet video and digital platforms and applications; supports communication through storytelling and campaign development.

Assists in managing SMFRs digital presence including website updates and content; ensures content complies with accessibility standards.

Maintains digital media libraires and ensures proper file management.

Provides communications support to communications staff leadership and other internal stakeholders by translating information into clear engaging content; assists in completing internal communications projects from concept through completion including planning timelines development content creation and distribution.

Supports the development and maintenance of editorial calendars and content strategies for internal platforms.

Assists in identifying and tracking key performance indicators and analytics for SMFRs internal communications platforms.

Participates in and supports the team in a Public Information Officer (PIO) on-call capacity as needed by responding to incident scenes updating SMFRs official social media platforms and serving as the spokesperson and liaison for members of the media and community members.

Stays current with emerging technologies and best practices in multi-media and communications.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION EXPERIENCE LICENSES & CERTIFICATIONS (An equivalent combination of education training and experience that demonstrates the ability to perform the duties of the position is qualifying.)

Minimum of a High School Diploma or equivalent GED. A bachelors degree in communications journalism public relations or related field is preferred.

Minimum of three (3) years of experience in communications and/or related field.

Possess and maintain a valid Colorado Drivers license and an acceptable driving record in accordance with the SMFRs Driving Records Policy.

Must obtain CPR certification within one (1) year of hire.

NECESSARY KNOWLEDGE SKILLS AND ABILITIES

Knowledge of principles practices and procedures of internal communications including digital platforms.

Experience writing and/or communicating in a mid-size to large size organization and having worked with a variety of communications channels.

Ability to tailor content for specific audiences demonstrates a deep understanding of messaging positioning and stakeholder needs.

Experience in multimedia productions including video editing graphic design and photography.

Fearless when embracing technology and comfortable learning new programs easily to enhance organizational-wide communication.

Organized and creative and can adapt and change directions very quickly.

Comfortable working at a fast pace and able to meet deadlines.

Ability to manage multiple projects meet deadlines and adapt quickly to changing priorities.

Keeps abreast of new technologies and best practices which enhance the quality of internal communication and uses creativity to brainstorm and produce novel internal communication campaigns and initiatives.

Knowledge of the Colorado Open Records Act Colorado Sunshine Law (open meetings) and HIPPA as they apply to public information releases and District operations.

Knowledge of the principles practices and techniques of modern fire suppression prevention and community risk reduction strategies.

Knowledge of software programs such as Microsoft Office Suite Adobe Creative Cloud and

various web photo and video development/editing software.

Ability to handle confidential information and exercise sound judgement.

Ability to exercise initiative and work both independently and as a team.

Ability to process multiple varied tasks and meet deadlines efficiently and effectively.

Ability to operate assigned vehicles.

Ability to handle sensitive situations with tact and diplomacy.

SUPERVISION RECEIVED

Works under the general direction of the Communications Bureau Manager.

SUPERVISION EXERCISED

None.

EQUIPMENT and SYSTEMS

Requires frequent use of equipment including personal computer (including various software packages database and spreadsheet programs) SMFR automobiles cameras and video equipment calculators telephones two-way radios facsimile machines copy machines printers and other general office equipment.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to perform climbing balancing stooping kneeling crouching crawling reaching standing walking pushing pulling lifting grasping feeling talking hearing seeing and repetitive motions.

WORK ENVIRONMENT AND GENERAL INFORMATION

The primary duties of this job are performed in a climate-controlled office environment.

The noise level in the work environment is usually moderate.

BENEFITS

South Metro Fire Rescues compensation philosophy is built to attract and retain highly skilled motivated employees by offering more than just base pay; all regular full-time employees receive a comprehensive total compensation package that includes competitive wages generous leave employer-paid medical dental vision and life insurance premiums contributions to Retiree Health Savings and pension plans and coverage under Death & Disability addition SMFR fosters a positive work environment through its robust Fitness Wellness and Rehabilitation Program tuition reimbursement and other meaningful non-monetary benefits. Recognizing that the definition of an employer of choice varies by individual SMFR is committed to being a great place to work for all.

Required Experience:

IC