Shop Supervisor Components

Longview, WA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

This position is primarily responsible for meeting production goals monitoring shop rebuildsrepair and diagnosis of heavy equipment components. Heavy equipment components areprimarily considered: transmissions torque converters differentials final drives transfer gear groups and valves. Other responsibilities include a review of all flat rates in a timely and accurate manner; communication on a daily basis with themanager about schedule and job/turn around time and schedule workload.

Essential Functions:

Provide accurate and timely daily updates on production and manpower available to the Manager in order to provide customer satisfaction and scheduling of new work.
Establish and mutually agree upon and communicate job expectations to internal and external customers to ensure customer satisfaction according to our mission and core business values.
Review all flat rate quotes and projects to ensure a fair return on our company investment and provide a fair value to our customers.
Establish; monitor and evaluate quality control standards for all jobs. (Develop a standard of performance for all shop employees.)
Provide the Manager with service SIMS reports ensuring work order accuracy and proper information for warranty claims.
Provide the Manager with machinery and tooling requests for capital budget consideration. This information must include pricing and availability.

Qualifications:

A qualified candidate must have the following skills or abilities:

Minimum 5 years of hydraulic shop repair and troubleshootingexperience.
Previous supervisory or leadership experience is highly desired.
Must have GED or High School diploma.
Must be proficient with computers. (Excel Word Outlook)
Must bea well-organized thoughtful and self-motivated person with good people skills.
Must have a steady employment history.
Exceptional customer service skills. Must be able to interact well with customers and fellow employees.
Must have a valid drivers license.

Required Experience:

Manager