Account Manager Southeast Region
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us.
DroneSense is now part of Versaterm a global public safety solutions company helping agencies transform how they serve their communities. Together we are building an ecosystem of intuitive tools designed for public safety agencies! Through purposeful integrations and selective growth Versaterm is advancing public safety technology to improve workflows deliver better service and enable better outcomes. As part of this mission DroneSense provides a critical drone software platform tailored to the unique needs of public safety. Our comprehensive solution equips First Responders with tools that expand situational awareness act as a force multiplier and make drone operations scalable across entire organizationsultimately leading to more saved lives. Drones are transforming the way First Responders carry out their missions and DroneSense is driving this evolution within the Versaterm ecosystem.
Our Culture.
Our team is driven by innovation expertise and an unwavering commitment to customer success. Our leaders are experienced engineers pilots and entrepreneurs. Were building a diverse collaborative team where individuals can bring their full selves to work have fun and feel a strong sense of belonging. Here youll roll up your sleeves alongside teammates who care deeply about their craft their communities and each other. As we continue to grow and expand our impact youll have the opportunity to contribute to solutions that enhance community safety and shape the future of public safety technology. If youre passionate about making a meaningful difference wed love to hear from you.
We are seeking a customer-focused Account Manager to own net revenue retention across a portfolio of public safety agencies in the South East region. This role is responsible for renewals expansions and long-term account health serving as a trusted commercial partner to agencies using DroneSense by Versaterm.
You will work closely with Customer Success Sales and Product teams to ensure customers realize ongoing value from the platform while identifying opportunities to expand usage in alignment with agency needs and budgets.
What You Do
- Own renewals expansions and net revenue retention metrics for assigned accounts
- Develop and execute account plans focused on long-term adoption and growth
- Identify upsell and cross-sell opportunities aligned to agency mission needs
- Serve as the primary commercial point of contact for assigned customers
- Partner with Customer Success to ensure successful deployments and outcomes
- Maintain accurate renewal and expansion forecasting in CRM tools
What You Bring
- 3 years of account management or customer-facing experience
- Proven success managing renewals and expansion revenue
- Strong relationship-building and stakeholder management skills
- Customer-first mindset with strong organizational discipline
- Experience in SaaS GovTech or public safety environments preferred
*DroneSense employs full time US citizens or naturalized citizens from a NATO country who are current residents in one of the 50 contiguous United States. Though our positions are remote we do not work with offshore/near shore individuals or contractors to stay in compliance with our clients requirements.
Benefits
-Competitive Base Pay
-Medical Dental and Vision including a medical plan with 100% employee covered premium
-Company paid Life Insurance andShort Term Disability
-Health Savings Account match
-Medical FSA & Dependent Care Account
-401(k) with company match
-Work from home
-Wellness benefits
-Cell phone stipend
-Paid Vacation Time
-Paid Sick Time
-Part 107 Pilot Training & License Paid
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
The most comprehensive drone management and collaboration platform on the market, relied on by public safety organizations around the world.
