Account Manager West London, Berkshire & Oxford

Milton Keynes - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

With an exciting pipeline of pharmaceutical launches approaching were expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers their clients and our company.

As a field- based Account Manager within a defined territory you will be the primary point of contact for our Companion Animal Veterinary customers responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.

The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets to increase market share and drive market growth.

Responsibilities include:

Assessing forecasting developing plans and reviewing sales to achieve quarterly and annual targets
Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
Uncovering customer needs identifying opportunities and delivering recommendations for joint commitment plans with your customers
Effectively managing internal relationships to provide the optimal level of service for your customers
Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
Adapting sales approach to meet the needs of the contact objective customer needs and customer commitment required to the varying different types of customer in a veterinary business.
CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records

Successful Candidates will demonstrate:

A strong sales background in Animal Health (desirable) We would also love to hear from you if you have sales experience in Human Health or B2B industry

Commercial & strategic thinking

Ability to prioritise accounts appropriately based on existing sales and potential
Can interpret sales data and turn insight into action
Manage opportunity and risk

Customer Centric Behaviours

Understands the customers business ie pressures decision drivers and pet owner behaviours
Adapts communication style as appropriate to audience
Confident having constructive commercial conversations
Rapid rapport building with excellent communication networking and interpersonal skills

Ownership & Accountability

Takes ownership of territory outcomes
Plans ahead
Comfortable with being measured against clear KPIs

Teamwork & Collaboration

Competency and confidence presenting
Works effectively with internal teams and shares best practices
Manages internal relationships to provide optimal service for customers
Proficient with Microsoft programmes

Required Skills:

Adaptability Adaptability Animal Health Care CiviCRM Client-Centric Communication Contract Management Customer Due Diligence (CDD) Customer Experience Management Customer Loyalty Customer Management Customer Needs Assessments Customer Relationship Management (CRM) Software Customer Satisfaction Data Analysis Identifying Sales Opportunities Industry Knowledge Industry Trends Market Analysis Operational Delivery Poultry Management Product Portfolio Management Relationship Management Sales Objectives Sales Operations 5 more

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Remote

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/28/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Required Experience:

Manager

Job DescriptionWith an exciting pipeline of pharmaceutical launches approaching were expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers their clients and our company.As a field- based Account Manager within a defined territory you will be the primary...