Training Admin Executive
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
We exist to create positive change for people and the planet. Join us and make a difference too!
Purpose of the position
- To manage coordinate administer and support the delivery of the training plan of both public and in-house training events within the budget.
Key Responsibilities and Accountabilities
- Manages administrative systems and procedures required to support the training business to ensure workloads are planned and the department runs efficiently and delivers to BSIs standards of customer excellence
- Responsible for HRDF administrative support for training course delivery
- Responsible for working with the Operations team & external resources to coordinate tutors to deliver the training schedule
- Work with the Training Business Manager to coordinate efforts between the sales marketing and operations
- Manage the flow of documentation and correspondence of the departments complaints/compliments system
- Monitor and continually improve the efficiency and effectiveness of all administrative processes
- Ensure that all contractual relationships with key suppliers are continually reviewed and improved in the interests of BSI and its customers
- Handling of training operation details in Salesforce
- Day-to-day support to the operation team sales teams (Public and In House) and Account teams.
- Making sure of proper documentation of training records on a timely basis.
- Timely issuance of training certificates
Knowledge experience and qualifications.
- Excellent organizational skills to control their own workload and that of others
- Logical and practical approach to problem solving to deal with problems as constructively and swiftly as possible
- Communicates well to inform advise and persuade and has the confidence and ability to deal with a wide range of people and situations verbally and in writing including highly confidential and sensitive material
- Good written and verbal communication skills to produce initiate and compose routine correspondence
- Understands the values and benefits of teamwork and can provide support
- Works on own initiative to manage a varied often unpredictable workload
- Organizes and prioritizes own work and that of others in a pressurised environment with competing demands and tight deadlines
- Develops manages and reviews office systems especially those required to organise large amounts of paperwork and correspondence
- Experience with or other enterprise tool is an added advantage
- Experience of commercial operations management preferably commercial events
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.
Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Key Skills
- Business
- Clerical
- Account Payable
- Administrative Skills
- Time Management
- Data Entry
- office supplies
- Accounting
- Project Management
- Administration Office
- Management skills
- Account Receivable
- Administrative Operations
- Problem Solving Skills
- Statistics
About Company
Discover BSI Group United Kingdom, the global leader in standards and certification, helping businesses improve performance and achieve excellence. Accelerating Progress Towards a Sustainable World.
