OGC Senior Manager Training & Development, Quality Control, Compliance & Intake

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect innovation and collaboration.

The OGC Senior Manager Training & Development Quality Control Compliance & Intakeis an integral part of Lathams Compliance & Intake team. This role will be responsible for leading three critical OGC functionsTraining & Development Quality Control (Conflicts) and Compliance & Intakeguiding the managers and supervisors across these teams to deliver consistently high-quality operations and a unified service experience while providing strategic leadership and oversight for the these teams ensuring effective prioritization workload management and business continuity. This role will be located in our New York Houston Boston Washington D.C. or Chicago office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Building a cohesive leadership cohort across the three functions while setting clear goals coaching managers and supervisors and conducting performance evaluations in addition to modeling strong people leadership developing successors and empowering decision-making
• Championing cross-training and cross-collaboration initiatives to ensure consistent practices and coverage reducing operational risk and enhancing career development while removing roadblocks and establishing shared goals
• Collaborating with OGC leaders and subject matter experts to set direction for training programs frameworks and documentation with execution owned by department leaders while setting the training strategy and accountability framework for non-attorney conflicts staff and ensuring managers are accountable for delivery maintaining current content and aligning the Conflicts Learning Library/internal KM resources with system enhancements
• Establishing key performance indicators dashboards and review cadences for workflow timeliness and data
• Providing governance and escalation support for Compliance & Intake operations ensuring policies and procedures are consistently applied and continuously improved while focusing on leadership and accountability
• Protecting and maintaining any highly sensitive confidential privileged financial and/or proprietary information that Latham & Watkins retains
  

Wed love to hear from you if you:

• Possess significant experience managing high-performing teams in a professional services environment including experience as a manager-of-managers with demonstrated success in coaching leaders conducting performance reviews and building cross-functional collaboration
• Exhibit strong leadership competencies including goal setting delegation feedback change management and decision-making under time pressure with the ability to exercise independent judgment and maintain strict confidentiality
• Demonstrate proven project and program management skills with the ability to establish timelines manage deadlines across multiple concurrent workstreams and deliver measurable outcomes

And have:

• A bachelors degree
• A minimum of eight (8) years of law-related work experience in a law firm or other professional services firm at a large law firm preferably
• A minimum of ten (10) years of cumulative experience
• Supervisory experience and prior experience in conflicts compliance or new business intake within a law firm preferably

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:

• Healthcare life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services mindfulness and resiliency medical resources well-being events and more)
• Professional development programs
• Employee discounts
• Affinity groups networks and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including but not limited to hair texture and protective hairstyles) color religion sex age national origin sexual orientation gender identity veteran status (including veterans of the Vietnam era) gender expression marital status or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

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