Lead Consultant Entra ID & Active Directory Support Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Lead Consultant - Entra ID & Active Directory Support Engineer

Responsibilities:

Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations.
Perform regular health checks performance tuning and patching for AD and Entra ID services.
Troubleshoot and resolve issues related to user identities access authentication and synchronization including problems with ADFS Azure AD Connect Group Policy (GPO) and DNS
Configure and troubleshoot Conditional Access Policies MFA SSPR Identity Protection alerts and risk-based access.
Maintain Enterprise Applications (SAML/OIDC apps) app registrations and service principals
Participate in meetings to understand and recommend the best technical most cost-effective solutions.
Develop and enforce security policies to ensure compliance with industry standards.
Monitor security threats investigate security events and participate in incident response activities.
Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege.
Provision deprovision and modify user identities across Entra ID and AD using established IAM workflows.
Manage support requests policies device trust adaptive authentication failures and user access problems
Identify and implement opportunities to automate tasks and improve overall efficiency and security
Update knowledgebase and maintain runbooks SOPs and KB articles.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in IS Computer Science MIS Management or related field or equivalent combination of education and experience required.
Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS).
Good understanding of IAM MFA SSO and Zero Trust best practices.
Hands-on experience with Entra Connect Conditional Access MFA SSO and app integrations
Good understanding of endpoint management and network security and Intune
Proficiency in PowerShell for automation (MSOnline EntraID Graph AD modules).

Preferred Qualifications/ Skills

Microsoft Certified: Identity and Access Administrator Associate (SC-300)
Microsoft Certified: Security Compliance and Identity Fundamentals (SC-900)
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Security / CySA
Experience in large-scale enterprise related to ITES and Telecommunications

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.