Team Leader

• Clarity is welcoming applications from experienced clinical leaders to help build and lead a groundbreaking national digital health service - improving access outcomes and wellbeing for Australians everywhere!
• Enjoy true flexibility and the opportunity to work remotely from home - and from anywhere in Australia!
• Full-time or part-time (minimum 0.6 FTE) working hours considered.
• Morning afternoon and evening shifts available across weekdays and Saturday.
• Comprehensive training and all technology provided.
• Multiple positions available with the first clinical intake commencing services in March.

About Us

Founded in 2013 Clarity Health Care is a leading community mental health provider delivering compassionate evidence-based care to consumers across the lifespan. Our national team of over 100 Psychologists Social Workers Psychiatrists and allied health professionals work collaboratively to provide therapy psychiatry assessments and a wide range of flexible tailored programs designed to support long-term wellbeing.

You can learn all about our work by visiting our website.

Guided by our core values of integrity person-centred care learning and accountability everything we do is focused on positive outcomes for the people we support with our mission to help 100000 people on their recovery journey by 2030.

The Program

Clarity is proud to support the delivery of the new Medicare Mental Health Check-In Service a national digital mental health service launched on 1 January 2026. This innovative program provides free guided and accessible digital support including low-intensity Cognitive Behavioural Therapy (CBT) to improve mental health and wellbeing.

Available to anyone in Australia and without the need for a referral the service offers self-guided resources and rapid access to mental health practitioners through telehealth SMS and online chat.

The service operates across extended hours delivering care Monday to Friday from 8.00am to 10.00pm and 8.00am to 4.00pm on weekends and public holidays with flexible shift options available.

The Role - Team Leader

We are seeking experienced and passionate Team Leaders to join this program and play a key role in leading and supporting a small team of practitioners. As part of a national operational leadership team you will oversee service delivery monitor clinical risk and ensure consistent high standards of practice. Team Leaders will also maintain a small formal caseload as required balancing clinical expertise with strong people leadership.

Key Responsibilities

• Lead and support a small team of practitioners providing day-to-day guidance caseload supervision and feedback to ensure safe ethical and high-quality digital mental health care.

• Deliver high-quality person-centred digital low-intensity CBT (LiCBT) to a small group of consumers.

• Working closely with Clinical Supervisors monitor clinical quality and risk support practitioners to respond to and manage risk appropriately reviewing and providing guidance on complex cases duty-of-care issues and escalation pathways.

• Support clinical governance professional standards and alignment to the LiCBT model of care across the team.

• Play a key role in building a capable and engaged clinical workforce through structured onboarding and ongoing guidance and development opportunities.

• Collaborate closely with Clinical Supervisors and the Clinical Lead to review complex cases support duty-of-care decisions and manage escalation pathways.

• Contribute to service innovation and evaluation leveraging digital tools and data insights to improve outcomes and user experience.

• Drive continuous improvement by analysing trends and risks and helping identify opportunities to improve service quality and the experience of those we support.

• Promote clinician wellbeing by fostering a supportive inclusive and psychologically safe team culture.

Experience and Qualifications

• Relevant tertiary qualifications in a related field with eligibility toregister with the associated professional body (i.e PACFA ACA AASW APHRA).
• Post-graduate qualifications highly regarded.
• Minimum 5 years post-registration mental health work experience in a therapeutic counselling environment.
• Demonstrated experience delivering CBT to a diverse client group with strong clinical judgement and the ability to select appropriate therapeutic interventions.
• Demonstrated experience providing values-led leadership to mental health practitioners and fostering professional growth and clinician well-being.
• Experience working within a clinical governance framework ensuring compliance with professional ethical and service standards.
• Exceptional communication skills (interpersonal oral and written) with confidence communicating via video and telephone.
• Demonstrated digital literacy including experience using client management systems and delivering services via online video platforms.
• The ability to work as part of a team and in collaboration with all program stakeholders.
• A suitable home office workspace with reliable internet connection.

Why Join Clarity

At Clarity youll join a values-driven organisation committed to flexibility clinician wellbeing and high-quality care.

Key benefits include:

• A competitive salary package.

• Flexible work arrangements designed to support your life outside of work and help you balance professional and personal commitments.

• A genuine commitment to self-care and wellbeing including access to an Employee Assistance Program (EAP) and workplace wellbeing initiatives.

• A strong commitment to diversity equity and inclusion with an ongoing focus on building a team rich in backgrounds identities and lived experiences.

• Career development opportunities within a fast growing and diversified national organisation.

• Streamlined administrative systems and processes that allow you to focus on client outcomes alongside a supportive team and accessible leadership who are with you every step of the way.

• An unparalleled focus on professional development including:

  • Up to $2000 per year in professional development funding

  • Up to two days of paid professional development leave

  • A team-based multidisciplinary model offering regular opportunities to learn from a diverse range of health professionals.

  • Weekly education and case review sessions including professional development led by leading Psychiatrist Professor David Castle and other clinical leaders.

How to Apply

For further information or to arrange an informal discussion please contact our recruitment team at To apply submit your application via the link provided. Applications will be reviewed and progressed as they are received.

Clarity Health Care is an equal opportunity employer committed to creating an inclusive and supportive workplace. We encourage applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples people with lived experience of mental health challenges people with disability and those from culturally and linguistically diverse communities.